Summary

Systems Administrator - Mid

Fort Leavenworth, KS

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large scale government operations by leveraging cutting-edge technology and take your career to the next level!

Chenega IT Enterprise Services (CITES) offers forward-thinking technology solutions to federal agencies and the DoD. Formed in 2016 to serve federal customers CONUS, CITES has grown quickly into a best practices leader for the modern federal enterprise.

The Systems Administrator - Mid provides IT support services at multiple tier levels ensuring highly reliable, secure services are available for each of the supported users. The Systems Administrator - Mid will manage computer hardware and software systems and network connections for supported Fort Leavenworth users. The Systems Administrator - Mid may also provide desk-side support and perform specific VTC requirements in support of the organization’s requirements.

Responsibilities

• Complete and submit weekly and monthly reports to the Program Manager and internal deliverables as required by customer organizations.
• Serve as the focal point for quality control support for contract activities and ISO requirements.
• Set up desktop/notebook PC hardware to provide NEC baseline support.
• Install and configure Operating Systems (OS) and based applications for networked computers.
• Troubleshoot desktop/laptop/service hardware problems.
• Set up user profiles, including email connection and the ability to set up and map users to printers and network drives.
• Provide access support, create new user accounts, assist the user with the first login, set up email, printers, and network drive mapping, change passwords, and unlock accounts when requested, or escalate the ticket to the appropriate supporting element.
• Schedule and perform software and hardware improvements, upgrades, patches, and configuration by IA release, timelines, and guidance.
• Configure authorized copiers, printers, scanners, and MFDs.
• Configure and maintain organizational Video Teleconference (VTC) studio.
• Manage and participate in new customer onboarding or turn-in processes.
• Assist the organization with IT equipment logistics, including inventories, turn-ins, and set-ups for mobile devices, computers, monitors, and other ancillary devices.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in an IT-related field OR
• High school diploma or GED equivalent and an additional 7+ years of related experience instead of a degree
• 5+ years of technical experience in helpdesk operations/administration
• DoD 8570 compliant (Security+ minimum)
• Computing Environment (CE): Microsoft Windows 10 or Modern Desktop (a CE in one of these areas is preferred)
• Secret clearance required

Knowledge, Skills, and Abilities

• Ability to work flexible hours during equipment upgrades, patches, or other technical network enhancements.
• Leadership and self-direction skills.
• Ability to solve complex problems using creative thinking skills.
• Strong communication skills.
• Ability to critically analyze and understand the systems and communicate system requirements or shortfalls to the customer and leadership.
• Ability to travel, as required.
• Ability to meet eligibility requirements of a government security clearance for access to classified information.
• Experience with Microsoft Office, including MS Outlook, MS Teams, MS Project, MS PowerPoint, MS Excel, MS Word, SharePoint, and VISIO.

How you’ll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS’s culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega’s impact on the world.

Chenega MIOS News- https://chenegamios.com/news/

Tips from your Talent Acquisition team

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:

Chenega MIOS web site - www.chenegamios.com

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI\_IE369514.11,23.htm

LinkedIn - https://www.linkedin.com/company/1472684/

Facebook - https://www.facebook.com/chenegamios/

\#Chenega IT Enterprise Services, LLC

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program