Switchboard Operator - Call Center (rotating shifts) Job at Johns Hopkins University
Requisition #: 621741
Location: Johns Hopkins All Children's Hospital, St. Petersburg, FL 33701
Category: Clerical and Administrative Support
Schedule: Rotating Shift
Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.
POSITION SUMMARY:
Responsible for answering and directing all incoming calls received at the main hospital switchboard. When assigned to the Triage program, responsible for administrative assistance in maintaining program references and resource materials in order to meet the needs of the program. This position works to support the culture and mission of JHACH in providing the highest quality of service excellence, professionalism and phone skills needed for optimal patient and physician satisfaction.
Note: Weekend Work Required:
24/7 department hours vary; regular shift would be 8am-430pm, Tues through Saturday
Flexibility to work weekends/other shifts is preferred but not required.
May include Saturday, Sunday and Holidays.
May also include day or evenings.
QUALIFICATIONS:
A minimum of a High School diploma, GED, Certificate of Completion or equivalent achievement.
Minimum of one-year experience in a medical office or clinic environment required with knowledge of medical terminology.
Must have visual and auditory acuity to operate general office equipment.
Must be able to read, write, speak and understand English.
Must be able to effectively perform in a fast-paced environment with multiple interruptions and competing priorities.
Johns Hopkins Health System and its affiliates are Equal Opportunity/Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, sex, age, national origin, disability, protected veteran status, and or any other status protected by federal, state, or local law.
Apply
To apply, visit https://jobs.hopkinsmedicine.org/job/switchboard-operator-call-center-rotating-shifts-clerical-and-administrative-support-us-fl-st-petersburg-johns-621741-97442/
jeid-d8c3e296aa08ae47bee87fa77cc76768
Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Location: Johns Hopkins All Children's Hospital, St. Petersburg, FL 33701
Category: Clerical and Administrative Support
Schedule: Rotating Shift
Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.
POSITION SUMMARY:
Responsible for answering and directing all incoming calls received at the main hospital switchboard. When assigned to the Triage program, responsible for administrative assistance in maintaining program references and resource materials in order to meet the needs of the program. This position works to support the culture and mission of JHACH in providing the highest quality of service excellence, professionalism and phone skills needed for optimal patient and physician satisfaction.
Note: Weekend Work Required:
24/7 department hours vary; regular shift would be 8am-430pm, Tues through Saturday
Flexibility to work weekends/other shifts is preferred but not required.
May include Saturday, Sunday and Holidays.
May also include day or evenings.
QUALIFICATIONS:
A minimum of a High School diploma, GED, Certificate of Completion or equivalent achievement.
Minimum of one-year experience in a medical office or clinic environment required with knowledge of medical terminology.
Must have visual and auditory acuity to operate general office equipment.
Must be able to read, write, speak and understand English.
Must be able to effectively perform in a fast-paced environment with multiple interruptions and competing priorities.
Johns Hopkins Health System and its affiliates are Equal Opportunity/Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, sex, age, national origin, disability, protected veteran status, and or any other status protected by federal, state, or local law.
Apply
To apply, visit https://jobs.hopkinsmedicine.org/job/switchboard-operator-call-center-rotating-shifts-clerical-and-administrative-support-us-fl-st-petersburg-johns-621741-97442/
jeid-d8c3e296aa08ae47bee87fa77cc76768
Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.