Switchboard Operator Job at Medical City Weatherford

Medical City Weatherford Weatherford, TX 76086

Medical City Weatherford

PBX Operator

POSITION SUMMARY: Processes calls and pages; takes an active role in communication for codes, conditions and drills; monitors security and other alarms; and, performs clerical duties.

Medical City Weatherford is a full-service acute care hospital licensed for 103 beds. Serving Parker County and surrounding communities, the hospital provides nearly 30 medical specialties. Medical City Weatherford's comprehensive health care services encompass inpatient and outpatient care, and medical, surgical and emergency care, to name a few.

POSITION COMPETENCIES: Competencies associated with each position are a combination of hospital-wide and department specific standards. Competencies are evaluated initially during each employee's Introductory Period using the Competency Validation Checklist. Thereafter, competencies are assessed on an on-going basis and formally documented using the Annual Performance Evaluation Form.

HOSPITAL WIDE CORE COMPETENCIES:

  • Three Pillars (Exceptional Clinical Quality, Unparalleled Service, and Stewardship)

- Environment of Care - Employee Health and Safety

- Infection control - Leadership Initiative

- Patient Rights - Excellence Always

- Ethics and Code of Conduct - Human Resources

- Information Management - Performance Improvement/Patient Safety

ORGANIZATIONAL RANKING:

Reports To: Communications Supervisor

Employees Supervised: None

JOB FUNCTIONS: Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position.

POSITION RESPONSIBILITIES:

  • Processes telephone calls and pages
  • Emergency, security and code duties
  • Clerical duties
  • Attendance and being on time, ready to work your scheduled hours is an essential job function.

MEASURES OF EFFECTIVENESS:

  • As observed by manager and others.
  • Review of documentation.
  • Patient care and/or department service is delivered in a safe, competent, and efficient manner as determined by outcomes, quality monitors, and other internal and external processes.
  • Conduct and interpersonal relationships contribute positively to the delivery of quality care and services, and to orderly operation of the department and the facility.
  • Skills are maintained and enhanced through consultation with interdisciplinary team members, participation in planning activities, and attendance at in-service and continuing education programs.

BENEFITS we are proud to offer Benefits:

  • Medical/Dental/Vision/Life Insurance Plans
  • Paid Time Off
  • Short Term & Long-Term Disability
  • Tuition Reimbursement
  • 401K
  • Student Loan Forgiveness
  • Employee Assistance Program
  • Employee Recognition Programs
  • Discounted tickets at many local attractions
  • Discounts to various retail stores and more….

Our Talent Acquisition team is reviewing applications immediately. Highly qualified candidates will be contacted promptly for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


POSITION REQUIREMENTS/QUALIFICATIONS:

Education: High school diploma/GED preferred

Licensure/certification/registration: N/A

Experience: PBX & supervisory experience preferred

Special Skills & Qualifications: Ability to listen, interact and communicate verbally and in writing.

Our Talent Acquisition team is reviewing applications immediately. Highly qualified candidates will be contacted promptly for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.




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