Senior Vice President, Northern Light Health and

President, Northern Light Eastern Maine Medical Center

***Please send all CVs and Letters of Interest to Daren York (dayork@northernlight.org)***

I. POSITION SUMMARY

Subject to the applicable provisions of the NL EMMC’s Bylaws, policies of the NL EMMC Board of Directors and the direction of the President and Chief Executive Officer (NLH CEO), the SVP and President is responsible for directing the business and affairs of NL EMMC including the development and implementation of long-range objectives, policies and plans. The SVP and President is accountable for the successful operation of the NL EMMC and all of its activities and for reporting on the health of its operations to the NLH CEO and the NL EMMC Board of Trustees. The SVP and President will create a working climate that will foster and enhance job satisfaction and engagement through mutual responsibility for productivity and quality improvement. The SVP and President will create collaborative and cooperative relationships with the medical staff. The SVP and President will demonstrate the ability to assess the needs of the facility, develop goals and objectives, and design plans to achieve these objectives effectively and efficiently. This will be done through leadership, collaboration, integration, facilitation, and evaluations.

II. REPORTING RELATIONSHIPS:

This position reports to the NLH President and CEO and the NL EMMC Board of Trustees.

The following senior leadership positions will report directly to or matrix to the SVP and President:

• NL EMMC VP of Finance (matrix to NLH CFO)

• NL EMMC SVP, Senior Physician Executives (1) (matrix to NLH CPE)

• NL EMMC VP of Operations

• NL EMMC Vice President of Nursing

• NL EMMC VP of Human Resources (matrix to NLH CPO)

• NL EMMC Vice President of Compliance and Privacy (matrix to NLH CCO)

• NL EMMC Director of Community Relations (matrix to NLH CCRO)

• Other leadership positions appropriate to the structure and services of NL EMMC

III. PRIMARY RESPONSIBILITIES

1. Support the mission of the NL EMMC through word and action, and by setting goals and objectives in support of the organization’s mission, vision and values. Align short and long term goals, objectives and expectations with the NLH vision goals and with the NLH CEO goals and in concert with the NL EMMC’s board of directors.

2. The key areas of focused improvement outside of the financial realm are employee engagement and cultural transformation, leading to improvements in clinical quality, patient safety and overall patient experience. These areas of focus must be done in a manner that enhances transparency, systemness and teamwork resulting in the attainment of established goals.

3. Establish a comprehensive strategic plan. The strategic plan will clarify specific approaches and timelines that are measurable, establish KPIs and competencies that ensure long-term success of the organization as well as new initiatives, and take full advantage of NLH-wide collaboration, support and resources.

4. Work with and engage the Board of Trustees in the strategic planning and direction of the organization. Support board alignment with the NLH board.

5. Lead the NL EMMC senior management team, setting direction, modeling behavior, and continuously improving clinical and administrative operations as well as community access. Ensure clear lines of responsibility, accountability and communication within senior management. Support the organizations leaders and assure they have the appropriate tools and resources to achieve expectations. Use Infor software to clearly define annual goals and accountability.

6. Work closely with and support the medical staff of NL EMMC in meeting quality and cost standards of NLH and in introducing new services and procedures which serve the NL EMMC and NLH mission. Ensure a trusting and effective relationship with the larger medical community within NL EMMC and the entire NLH medical group.

7. Ensure the sound fiscal operations of NL EMMC by maintaining strong financial planning and budgeting, and by maintaining highly effective KPIs for cost control, as well as effective capital planning.

8. Monitor the regulatory environment and assure organizational compliance, specifically assuring JC audit compliance through appropriate policies, procedures and internal KPIs.

9. Respond to the needs of the community through integration with and feedback from community leaders and organizations. Ensure that quality healthcare is on the agenda for community stakeholders by engaging their support.

10. Ensure the attainment of NL EMMC objectives through selection, development, motivation and evaluation of NL EMMC staff through effective Human Resource and Management strategies as well as policies and processes that serve an “employer of choice” model.

11. Grow market share through adding organizational services and capabilities that are value added, meet quality goals and are financially cost effective.

12. Act as the steward of organizational resources, ensuring operational efficiencies and internal controls.

13. Ensure that NL EMMC is providing ever improving levels of service to patients, clients, vendors and staff. Integrate service excellence programs and strategies into all operations.

14. Demonstrate and integrate the NLH values into the daily operations of NL EMMC: Integrity, Respect, Compassion and Accountability.

IV. ADDITIONAL RESPONSIBILITIES

A. Inherent in the position are the following elements of NLH responsibility:

• Attend and participate collaboratively in NLH leadership meetings. This includes, in particular, NLH Leadership Council meetings and sub-groups of this body. As a member of Leadership Council, the position carries the responsibility of making decisions that will affect NL EMMC as well as the other members of NLH.

• Uphold NLH Mission, Vision, and Values

• Actively participate in formulating and supporting the NLH strategic plan.

• Assure the affiliate strategic plan and goals support the NLH plan.

• Support and collaborate with other NLH executives – as teammates.

• Look beyond competitive issues for improving NLH overall results.

• Eliminate competitive redundancies that do not fit with NLH Mission or Vision.

• Support NLH-wide service excellence strategies

• Represent NLH’s interests to external organizations and constituencies.

• Be knowledgeable of NLH dynamics and actively participate in strengthening a positive corporate culture.

• Facilitate change where necessary.

B. Senior Vice Presidents of NLH accept responsibility for NLH assignments, duties, or project leadership on a regular basis. NLH assignments can only be approved by the NLH President & CEO in conjunction with the applicable Board and will not generally account for more than (20%) of their work-time resources. Executives will be expected to:

• Report to NLH CEO on such assignments.

• Agree to specific documented goals and strategies with the NLH CEO.

• Be accountable for specific results.

• Act as chief facilitator of NLH collaboration regarding the assignment.

• Collect appropriate data and information so as to best represent NLH needs with regard to the assignment.

• Liaise with other member organization and NLH leadership to assure agreement on related issues and active engagement of other officers.

• Delegate assignment related responsibilities to assure the right talent and resources are applied to successfully meet assignment goals.

• Rely on support from applicable member organization and NLH functions to meet goals.

V. KNOWLEDGE AND SKILL REQUIREMENTS

Minimum Education Required

MHA, MBA required or MD, DO, MSN or similar advanced clinical degree required, with attainment of MBA or MHA within 18 months of hire

Minimum Prior Experience Required For This Position

A minimum of eight (8) years of senior management experience in a hospital or health care setting, demonstrating:

• Excellent communication skills, both oral and written.

• Able to supervise and lead staff, including organizing, prioritizing, and scheduling work assignments.

• Excellent problem solving, administrative and leadership skills.

• Excellent personal computer and data base knowledge.

• High self-motivation and a mature sense of responsibility and values.

• Prior experience in a clinical role preferred.

LANGUAGE SKILLS

Ability to read and interpret complex documents such as contracts, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write advanced reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.