We’re expanding and looking for a Supervisor of Quality Improvement, to join our Quality Improvement team of professionals at 41 Montebello Road in Pueblo.

Voted - Best Place to Work in 2022 by the Best of Pueblo-Official Community Choice Awards!

What You’ll Like About Us

• Competitive pay. $70,630.30-$78,019.79 (determined by education and experience)
• Generous benefits package. For most positions, includes paid holidays, generous PTO, EAP, tuition reimbursement, retirement, insurances, FSA, and a premier wellness program
  • Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.
  • HS Funded: EAP, Teladoc, LifeLock, Direct Path, Life and AD&D, LTD
  • Retirement 403(b) with employer match up to 6%
  • Additional Insurance: FSA, Voluntary Life, Allstate Voluntary benefits, and pet insurance
  • Childcare
  • Flexible work schedule
• Employee recognition and celebrations
• Warm and friendly work environment in which staff respect and learn from one another
• Opportunities to serve our neighbors in Pueblo, Huerfano, and Las Animas counties

What You’d Be Doing

In collaboration with the Director of Quality Improvement, the supervisor of quality improvement will be responsible for the quality improvement, utilization management, performance monitoring, and data analysis to support Health Solutions’ vision, mission and strategic direction. This position reports directly to the Quality Improvement Director.

Specifically, Supervisor of Quality Improvement

• Supervise quality analyst team and grant management program providing consultation, problem resolution discussions, and oversight.
• Operationalize quality improvement not only to improve the care of those we serve, but to also address areas such as elimination of unnecessary repetitive work tasks and waste, as well as supporting improvement projects that enhance customer service in support of timely access and improvement in quality of life outcomes.
• Support and manage projects using agile framework, ensuring delivery and releases are within scope.
• Responsible for ongoing development of team and continued improvement of development process, product quality and quantity of work delivered in agile projects.
• Research and promote best practices into operations.
• Manage the Policy and Procedures Manual and the P&P committee for the organization, and recommend policies and operating procedures that support our company objectives.
• Review and recommend new technological tools that enhance quality improvement.
• Present results of improvement efforts and ongoing performance measures to senior management, including overseeing that data collection is done accurately and reliably.
• Collaborate with senior staff, and other clinical staff to assure quality outcomes among those with co-occurring conditions (medical and behavioral health; mental health and substance abuse; etc.).
• Use leadership and other personality characteristics to motivate and encourage staff to engage in quality improvement and adhere to regulations.
• Work closely with all Health Solutions senior management, Medicaid contract leadership, and accountable care contract leadership to establish quality improvement standards, monitoring functions, and measures to effectively improve the quality of care at our center while assuring staff are adhering to industry standards.
• Collaborate with program directors and supervisors to assess performance and improvement to ensure accountability, appropriate feedback processes, and monitoring systems.
• Coordinate and facilitate all audit processes with the Behavioral Health Administration, Health Care Policy and Financing, and other entities as necessary. Follow up audits with reports to senior management and performance improvement projects as necessary.
• Responsible for knowledge and oversight of all clinical coding functions, assuring center compliance via internal audits and other monitoring mechanisms. Responsible for ensuring correct code use in adherence with CMS requirements.
• Perform other duties as assigned by the Director of Quality Improvement.