Suicide Prevention Call Specialist- Trainee

Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes?

Who we are

Since 1971 Western Montana Mental Health Center (WMMHC) has been the center of community partnership in the 15 counties we serve across western Montana. We have committed to providing whole-person, person-centered care by ensuring an approach to health care that emphasizes recovery, wellness, trauma-informed care, and physical-behavioral health integration. We know the work we do is important and makes a significant impact in the lives of our clients and in our communities.

Working at WMMHC also gives you the opportunity to work under the Big Sky, giving you the adventure of a life time while serving your community and changing lives. We offer a work life balance so you still have time to discover all the natural beauty and recreational dreams that Montana has to offer while still engaging in a career path that is challenging and fulfilling.

If you want to join our team where community is at the heart of what we do, then you’ve come to the right place!

Job Summary:

Do you want to answer calls for help? Are you the person your family and friends turn to when they need someone to talk to? Can you remain calm in stressful situations? Can you listen to someone and empathize with him or her without passing judgment? If you can answer yes to these questions, the National Suicide Prevention Lifeline team needs your help!

We could not provide the community with our services 24 hours a day, 365 days a year without our empathetic employees. We have a network of skilled and compassionate team members who truly save lives everyday by answering calls to our crisis hotline when others need help. It is one of the most challenging and rewarding employment opportunities you can have.

We talk with a wide range of individuals, including but not limited to, people who are suicidal, suffering from anxiety or depression, and/or battling addiction. We walk with people who have lost a loved one to suicide. We help people who are in an abusive situation or those who want to report the abuse of another person. We assist people who have experienced trauma, including survivors of sexual assault, with the support they need. We provide hope for a better tomorrow.

You will learn new skills, gain experience in a specialized area of counseling, and broaden your depth of knowledge. Team members on the crisis line complete over 70 hours of training before taking their first call. Our training covers topics like active listening, abuse, suicide, addiction, sexual assault, youth facts, and self-care. Additional subjects covered in our trainings includes diversity, law-related items, and community resources.

We currently have a graveyard shift available. This position receives a $1/hr shift differential for the graveyard shift.

Qualifications

• Bachelor’s in Social Work, Psychology, or a related Human Service discipline preferred
• 1-year experience in a social work/counseling related field
• Ability to pass background check and driver’s license check upon offer of employment.
• Provide proof of auto liability insurance coverage per Western’s policies.
• Montana Driver’s License with good driving record

Benefits:

We know that whole-person care is not just important for our clients, but recognize it’s just as important for our employees. WMMHC has worked hard to provide a benefits package that encompasses that same concept. Our comprehensive benefits package focuses on the health, security, and growth of our employees. Benefit offerings will vary based upon full time, part time, or variable status.

• Health Insurance – 3 options to choose from starting as low as $5 per pay period
• Employer paid benefits: Employee Assistance Program, Life insurance for employees and dependents, and long term disability
• Voluntary options available: dental & vision insurance, short term disability, additional life insurance and dependent care flexible spending account
• Health savings account (HSA) with match or medical flexible spending account (FSA)
• 403(B) Retirement enrollment offered right away with an employer match offered after one year
• Generous paid time off to take care of yourself and do the things you love
  • Accrued PTO starts immediately
  • Extended sick leave
  • 9 paid holidays and 8 floating holidays
• Loan forgiveness programs through PSLF or NHSC