SUD Case Manager Job at BestCare Treatment Services

BestCare Treatment Services Madras, OR 97741

The SUD Case Manager will work with individuals who have a history of substance use, and who may still be actively using various substances. This is a position that will be part of the BHRN (Behavioral Health Resource Network) that serves individuals with substance use disorders, whether the person is wanting to enroll in treatment services or not. This position will be responsible for screening individuals, doing a comprehensive needs assessment, connecting individuals with various resources, and providing basic employment skills.

Essential Functions

1. Works closely with other staff as a member of a treatment team

2. Conducts comprehensive needs assessments for individuals

3. Assists clients with accessing resources, benefits, and entitlement programs

4. Obtains consents, releases of information, and requests collateral information from appropriate sources

5. Develops treatment plans for substance-use disorders for assigned clients that is consistent with program and BCTS policies and procedures and applicable OAR's.

6. Follows all program policies and procedures for client case management and recordkeeping

7. Responsible for recording information in the client files assigned to them and consistent with those policies and procedures and applicable OAR’s

8. Develops and maintains strong collaborative relationships with a wide range of community partners, including (but not limited to): Self-Sufficiency and Seniors/People with Disabilities, Adult Community Justice, DHS, Public Health, Mosaic Medical and other primary care clinics including dental

9. Stays abreast of community resources that individuals may be eligible for, including housing resources and housing options

10. Receives training to become an OHP assister, to help individuals enroll in Oregon Health Plan if eligible

11. Assist clients in determining if they are eligible for expungement of criminal record

12. Provides transportation for individuals when appropriate and under the direction of the Supervisor

13. Facilitates psychoeducational and skills groups (if appropriate)

14. Maintains clinical documentation within agency stated timelines

15. Participates in training (agency, state, regional, etc.) that will assist the employee in their position

16. Models appropriate behavior to the newer staff and helps train/orient new staff to the program. In addition to being a positive role model, provides assistance to individuals, showing compassion, and being effective in engaging individuals in SUD treatment services wherever possible

17. Other duties as assigned by the program manager and/or clinical supervisor

Qualifications

Education, Certifications and Licenses

· Bachelor’s degree in psychology, social work, behavioral sciences or related field OR have a minimum of three (3) years of demonstrated work in the social services or counseling field required

· CADC required or eligibility/commitment to become certified within two (2) years of hire

· Valid Oregon Driver’s License and have adequate insurance coverage required

Experience

· At least one (1) year of experience working directly with individuals with substance use issues preferred

Knowledge, Skills and Abilities

· Knowledge of and ability to perform client evaluations and develop appropriate treatment plans

· Ability to work well with individuals from diverse backgrounds and effectively in a diverse, multi-cultural environment

· Ability to develop strong collaboratively relationships with a range of community partners is critical

· Strong interpersonal, customer service, and communication skills (oral and written)

· Exceptional organization skills with strong planning ability and attention to detail

· Ability to work independently and reliably, and also work collaboratively as a positive treatment team member

· Must have high level of collaboration skills and ability and willingness to get along with co-workers

· Ability to be flexible and use good judgment in high-pressure situations

· Ability to use MS Office 365 (Word, Excel, Outlook), database, EMS system, Teams/virtual mtg platforms, and the internet.

· Bilingual in Spanish/English preferred

For individuals recovering from the disease of alcoholism and/or from other drug addiction, must have maintained continuous sobriety for the immediate past two years at the time of hire.

Tools and Equipment Used

Must be able to operate usual office equipment such a fax, scanner telephone, and photocopy machine. Must be able to operate company vehicles safely.

Physical Demands

The physical demands described here are representative of those an employee encounters while performing the essential function s of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job, the employee is regularly required to reach with hands and arms. The employee is frequently required to stand, walk, sit, and use hands to handle, feel or operate objects or controls. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and talk and hear. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Services will take place in a variety of settings, mostly in the community including the jail.

The position requires the employee to dress in a professional manner that meets the standards for professional employees in Central Oregon.

Job Type: Full-time

Pay: $23.18 - $30.41 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Ability to commute/relocate:

  • Madras, OR 97741: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Case management: 1 year (Preferred)

Work Location: One location




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