At the heart of Radisson Hotel Group Americas is our brand promise, Every Moment Matters. More than just our motto, it’s how we do business and who we are at our core. We firmly believe that our people are at the center of our success, so we strive to provide a meaningful employment experience with a focus on developing our team’s talents.

Radisson Hotel Group Americas is proud to be one of the world’s leading hotel groups, with nine distinctive hotel brands featuring more than 600 hotels throughout the US, Canada, and Latin America. Our portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park Plaza, Park Inn by Radisson, and Country Inn & Suites by Radisson.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensures the maintenance of a clean, sanitary kitchen by supervising steward personnel

• Assigns utility stewards to their stations and assigns any special cleaning
• Follows up on assignments, making sure that all have been completed
• Issues cleaning supplies to stewards, checking usage and making adjustments when necessary
• Provides assistance to all stewards as required, filling in at their stations when needed
• Insures that kitchen floors and walk-ins are clean by inspecting the work of utility stewards
• Monitors cafeteria and provides assistance to kitchen personnel during set-up and clean-up
• Monitors dish machine and pot room areas and makes corrections when needed
• Works with the Executive Steward on daily banquet orders to organize china, glass, silverware and any other needs for the banquet
• Takes inventory of existing china, glassware, etc. and reports to Executive Steward
• Insures proper amount of dishes and lids have been set up by checking hot boxes
• Monitors the breaking down and washing of all dishes and silverware from banquets
• Serves food that is safe to eat
• Follows facility’s safe food-handling guidelines
• Cleans and Sanitizes work area according to cleaning schedule
• Works as a Team member to maintain pleasant work environment
• Comes to work on time
• Is not absent from work excessively
• Reports to work dressed according to the dress-code
• Creates 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
• Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
• Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction

• Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest.

REQUIREMENTS:

• High school diploma or GED required, culinary degree preferred
• Must be able speak, read and understand basic directions.
• Experience in similar position within an upscale environment is preferred
• Excellent communication and interpersonal skills
• Ability to effectively communicate with department managers, team members and employees
• Must possess a strong team spirit

PHYSICAL DEMANDS:

• This position will spend 100% of the time standing, does much walking
• Ability to work in extreme conditions like freezers and kitchens, occasional environmental exposures to cold, heat, Hot surfaces, steam, wet floors, hot grease, and water.
• Good dexterity to handle equipment (knives, slicers, mixers, pots, pans, other sharps objects, electrical shocks, etc)
• The individual frequently does heavy lifting transport up to 50 pounds on occasion and up to 35 pounds regularly.
• Must be able to hear with 100% accuracy with correction.

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Background checks are also required before employment begins.

Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.