When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have a real-world impact, and you’ll be supported in achieving your career goals.

Location/Division
Pharma Services Groups (PSG) is industry-leading in end-to-end pharma services capabilities to simplify the supply chain for customers We have a patient-centric focus from life-cycle management, commercial packaging, clinical trials mfg, to cell & gene therapy; noting this is not an exhaustive list. PSG has an integrated global network of technical, quality, and customer engagement teams to support the drug development journey. There are ~17,000 colleagues in 55+ global sites. PSG brings medicines to market with expertise, flexibility, and scale.

The ideal candidate will work remotely from their home office in the Waltham, MA or Pittsburgh, PA area; with up to 15% travel.

What will you do?

The Sr. Sales Operations Analyst will partner with the Director, Sales Operations to ensure the tactical execution of initiatives and projects to drive the sales organization towards meeting the criteria for success within the defined sales strategies and objectives. The ideal candidate will have strong business acumen, combined with excellent analytical skills and a bias toward action and collaboration. Strong process orientation and the ability to influence team members in a cross functional environment are also required. This opportunity allows the individual in this role to develop their career in a challenging yet very high visibility role.

Key Responsibilities:

• Drive continuous improvement and standardization as the business owner of Salesforce.com by partnering with stakeholders to determine best practice solutions drawing on your knowledge of system innovations
• Drive and manage all day-to-day sales processes and deliverables, including data quality, client ownership, ad hoc data requests, and reporting in a timely and thorough manner
• Develop and utilize proactive, early indicator reporting metrics to communicate sales performance risks or opportunities to senior management
• Support the annual sales model assessment and manage the overall sales planning process; help to set the right sales targets for each region and territory by provide supporting market and sales data, and ensure all targets tie to site and business allocations by quarter
• Work with cross-functional teams, including business partners, members of the IT and marketing to enhance the efficiency and effectiveness of the commercial organization
• Provide support for other sales initiatives as needed, including ad hoc requests and special projects
• Assist with the preparation of presentations to senior leaders
• Support the Sales Leaders with sales reporting and other analytics as needed; includes developing a standard process for consolidation and reporting of results for all sales teams

Preferred characteristics:

• The successful candidate is personable, highly ethical and thrives in a collaborative environment.
• Exhibits always, personal accountability to accuracy of information and deadlines
• Proactive communication capabilities, identifying and addressing issues via candid dialogue
• Must operation effectively in a complex matrix organization, having a track record of developing high levels of credibility and forging solid and positive professional relationships with peers and upper management
• Strong commercial orientation with demonstrated experience partnering with business leaders to drive growth
• Exceptional analytical, problem solving and critical thinking skills
• Self-motivated with high bias for action and accountability
• High level of energy; can bring a passion to excel. Able to energize and influence a wide spectrum of people, including senior financial and operational professionals.
• Ability to balance priorities and thrive in a complex global business environment
• Drives a culture of accountability

How will you get here?

• Minimum requirements/qualifications are Bachelor’s or Master’s degree in a technical discipline or equivalent work experience
• Minimum requirements is 5+ years of experience in Sales Operations or related Commercial Support role
• Strong knowledge of salesforce.com and excel is preferred
• Diagnostics, Medical Device, Pharmaceutical and Life Sciences experience preferred
• Proven ability to build strong relationships with stakeholders across the organization
• Exceptional written and oral communication skills
• The successful candidate should expect 10% - 15% travel

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility services for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.