Job Responsibilities:
Provides leadership to ensure alignment of this division with Erlanger Health System�s (EHS) mission, vision, values and strategic imperatives.

Aligns operational management with short and long-term planning that supports EHS�s Surgical Services� vision for growth and success.

Develops strategic and tactical plans for BEH Surgical Services to achieve clinical excellence.

Oversee development of BEH Surgical Services� capital and annual operating budgets to ensure appropriated allocation of resources, while identifying strategies to meet the required objectives and hold team members accountable.

Leading, monitoring and assisting division in productivity and operational efficiency.

Fostering an environment of teamwork, collaboration and mutual trust among physicians and administration.

Ensures compliance with all applicable federal, state, local regulations, EHS policies and procedures.

Ensure service line quality in alignment with the division, the market and national quality standards including best demonstrated practice. (Clinical outcomes, credentialing/privileging, processes, services, customer/patient satisfaction).

Implement and lead a continuous quality improvement process focusing on systems and process improvement.

Develops, enhances, and implements policies and procedures that will improve the overall operation and effectiveness of their division and the organization

Promotes and supports our academic partners, including our strong affiliation with UT College of Medicine.

Promotes a high performance culture; fosters a success-oriented, accountable environment

Motivates and leads a high-performance management team; attracts, recruits and retains required members of their management team; provides mentoring as a cornerstone to the management development program

Provides leadership and support to direct reports (management team) in the development and implementation of Leadership Performance plans.

Effectively partners and/or represents the health system with employees, customers, patients, physicians, business partners and other external constituencies

Effectively interacts with Board of Trustees, Board Committees and Senior Executive Leadership.

Competencies:
Ability to create an environment of respect, dignity and entrepreneurial spirit while constantly promoting EHS�s mission, vision and values.

Visionary commitment to excellence, innovation and growth.

Ability to lead, inspire and motivate others

Strong analytical skills interpreting a strategic vision into a simplified operational model.

Strong decision-making skills; exhibits sound and accurate judgment

Supports and facilitates an interdisciplinary team approach to the delivery of care.

Forges strong physician/management relations; ability to engage physicians

Self-starter, results-oriented

High tolerance of complex, ambiguous, and ever-shifting environment

Effective communicator with excellent interpersonal and communication skills;

Ability to effectively implement change

Ability to draw sound business conclusions from complex and diverse information

Has attitude of planning, prioritization and fiduciary allocation of resources.

Ability to effectively delegate and hold individuals/teams accountable

Collaborative and flexible style with a strong service mentality

Strong financial and operational acumen.

Education:
Required: Bachelor's Degree in Nursing, Business, Healthcare Management or directly related area. Master's Degree in Business, Healthcare Management or directly related area (permissible to complete Master's degree within three to five years of employment if not held at the point of hire).
De-escalation training if applicable.

Preferred:

Experience:
Required:
At least ten years� experience in large complex health care system with progressively increasing responsibilities; with a minimum of five years in a managerial level position within a surgical services division.

Experienced collaborator with clinical disciplines to improve patient safety, quality, and an excellence of care model.

Proven surgical services leadership skills driving accountability

Demonstrated success in developing positive physician relationships and collaborations.

Thorough knowledge and understanding of current trends in health care delivery including the development of alternative delivery systems, performance improvement and quality clinical programs.

Extensive experience in developing and executing policy and procedures.

Preferred:
Experience working with non-profit entities to include board and leadership roles.

Position Requirement(s): License/Certification/Registration
Required:

Preferred:
Clinical certification/License. Involvement with local, regional and national healthcare associations/organizations

Current Areas of Accountability:
Responsible for the leadership and integration of all designated departments and programs listed:
Areas of responsibility and span of control are subject to changed based on organizational needs.
BEH Surgical Services
BEH Surgery (Pre, Intra, and Post-Operative locations)
Miller Eye Surgery (Pre, Intra, and Post-Operative locations)
Plaza Surgery Center including Inpatient GI (Pre, Intra, and Post-Procedure locations)
Central Sterile
Education
Scheduling
BEH Surgical Support Services (EVS, Transport)
Erlanger Surgical Transfer & Admission Unit (eSTAR)

Service Line Specific Performance Metrics:
Market share stabilization/growth
Net revenue and volume growth
Contribution and EBDITA Margins (Service Line P&Ls)
Quality & Process Indicator (core measures)
Physician Retention and loyalty rates
OR Utilization Rates
On-time starts
Turnover time (in minutes)