Opportunity

We have an amazing opportunity to join our fantastic Menzies Aviation team as a Smart Drive System Operator to support the operations in Dallas/Fort Worth, TX.

We are looking for someone who has a proven track record in Smart Drive System Administration.

If you love being in the heart of the operation and are ready to embrace the fast-paced environment of Aviation, then please read on!

Key responsibilities

This role overseas the implementation and subsequent management of the Smart Drive system installed in company vehicles.

You’ll put our people, our customers – and their customers, at the heart of everything you do.

What is in it for you?

Firstly, you will be working for the worlds’ largest aviation services provider (by number of countries) and with some of the most prestigious airlines in the industry. You will have the opportunity to shape and develop the team around you, ensuring you have the best team of experts in their field.

In addition, medical and dental benefits, company matched Registered Retirement Saving Plan (RRSP) contribution, industry leading terms and conditions and full support and training throughout your career journey with us.

What’s next?

If all the above has got you excited and you want to join Menzies Aviation, please hit the apply button!

About Us….

People. Passion. Pride. This is what has driven our teams since 1833.

We have been evolving as business since 1833 and have developed to become a critical partner in the global aviation industry, providing air cargo services, fuel services and ground services at airports on six continents.

That’s the big picture – but at the heart of our business is our people. Whether serving customers landside or airside, above or below the wing, we’re passionate about what we do and take great pride in delivering the best service for our customers.

Safety and security are our highest priority. We have a duty of care to look after each other, our customers, and their customers. Not only that but we truly care about the communities where will live and operate.

For Further Information See Job Description Below

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Smart Drive System Administrator

Reports to: SVP Transformation

Location: Dallas Fort Worth, TX | DFW

Overview

This role overseas the implementation and subsequent management of the Smart Drive system installed in company vehicles.

Main accountabilities include:

• Working with stations to assist implementation in new locations and managing inventory in existing locations
• Working with Smart Drive contacts directly for various implementation and follow-up issues
• Acting as liaison between stations, SmartDrive customer service and SmartDrive technical support
• Ensuring users, stations, vehicle, and product information are properly updated in the system
• Provide training on the system to station staff when needed
• Main point of contact and subject matter expert for station leadership included but not limited to on-call availability
• Compliance monitoring and reporting of the SmartDrive Safety Score, Coaching Performance and Equipment Health against Company standards and goals.
• Proactively review events to determine whether observations qualify for dismissal
• Review and analysis of program data to identify trends, opportunities for improvement, and best practices.
• Conduct frequent audits in the Menzies Equipment database to ensure the product is added where applicable
• Prepare Smart Recorder end-of-month billing

Safety, Security and Compliance

All employees have a responsibility and duty whilst at work to:

• Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
• Fully versed on International Aviation Safety and Security standards and passionate about promoting them within the organization.
• Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.
• Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
• Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
• Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
• Fully understand the company health and safety policy.
• Attend training courses as may be arranged by the Company.

Qualifications and Experience

• System or program experience demonstrated by a successful track record of managing change and delivering benefits through new programs.
• Experience of working within a fast-moving, evolving environment with new technology/services/infrastructure/priorities and working practices (processes).
• Excellent organizational, planning, and administrative skills and a strong eye for detail.
• Ability to work independently and a good team player, with a hands-on, practical approach in providing solutions in a challenging and dynamic environment.
• Excellent interpersonal and vendor management skills with the ability to communicate with people at different levels and from different geographical and ethnic cultures.
• Experience of working in a busy, sometimes high-pressure environment.
• Experience of dealing with work of a confidential and sensitive nature.
• PC (Word, Excel, PowerPoint) literate to a proficient level.
• Fluent in both written & spoken English. Ability to speak and write in Spanish is preferred.
• Enthusiastic, self-motivated, and disciplined.
• Flexible hours based on the needs of the company (may require work outside of regular business hours).
• Ability to work from the Corporate Office in Fort Worth, Texas.