Celebrating our 30th year as a successful Small Business, Development InfoStructure LLC., (DEVIS) provides exceptional DevSecOps integration in our agile software development and embedded software solutions, combined with comprehensive IT management and consulting services to our federal, state, and local governments. The outcomes of our research and development, products and universe of services will support the international development community, multiple civilian agencies and the nation’s defense and intelligence communities. Our focused research, services and products include complex DevSecOps solutions to support refugee processing across multiple federal agencies, research and development for Signal Intelligence (SIGINT), Command, Control, Communications, Computers and Intelligence (C4I), Data Analytics, and Intelligence, Surveillance and Reconnaissance (ISR) development and sensor capabilities supporting both the aerospace/defense and intelligence communities, as well as complex HHS comprehensive care coding requirements, and integrated management systems for our countries civilian agencies (FAA, FDIC, HOR, etc.).

Our primary mission is to best serve the needs of our clients by solutioning with our stakeholder teams to ensure that the goals and objectives of our customers are proactively solutioned, such that opportunities to invest our time in developing long-term solutions and assets are abundant and move our clients forward efficiently.

At DEVIS, we are enthusiastic about our research, our work and embracing an environment where all are supported in the mission, while maintaining a healthy work-life balance.

Overview

We are currently seeking an ServiceNow Business Analyst to join our Department of State program in Rosslyn, VA! In support of this project, ideal candidate will be interested in International Development or have experience in Refugee Resettlement.

Business Analysts at Devis are expected to work across job functions and collaborate with team members and clients extensively. Your main tasks will include performing detailed requirements analysis, documenting processes and the results of your analysis, and performing some user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to bridge communication gaps between technical and non-technical stakeholders. You also will be expected to analyze internal processes, determine where they can be improved, and implement sustainable and scalable change.

Specific responsibilities include but not limited to:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing, documenting, and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up to date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Analyzing business and system requirements.
• Documenting and communicating the results of your efforts.
• Benchmarking our approaches against the latest changes and standards in the field.
• Shifting between projects and tasks with ease.
• Focusing on solutions rather than the confines of a particular role.

Required Skills and Qualifications

• 5+ year solid Agile business requirements experience
• Demonstrated experience creating User stories and defining acceptance criteria
• Ability to support users by investigating and resolving their problems
• Direct experience with Software Development Life Cycle and processes in a team environment including Scrum/Agile development - preferred
• Ability to elicit requirements, develop analyses, determine specification, and verify outcomes in a scrum environment - a plus
• ServiceNow experience - strongly preferred

Education / Certifications

• Bachelor's Degree from an accredited university or equivalent combination of education and experience
• Scrum Certification a plus

Clearance Requirements

• Must be a U.S. Citizen w/an active Secret Clearance or an ability to obtain one

Additional Perks/Benefits

• Competitive salary compensation
• Commuter benefits that include free on-site parking or SmartTrip reimbursement
• 401k Retirement Contribution Savings Plan
• Flexible, results oriented work environment
• Performance bonuses

Devis is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, veteran status, national origin or disability.

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