Service Line Sales : Insurance

The Opportunity

Cognizant’s Insurance (INS) Markets is seeking a Service Line Sales Specialist-Digital Operations to be actively involved in continuing to grow our Insurance footprint and help growing key Insurance accounts. In this role, the SLS will balance client/project responsibilities with business development and sales responsibilities including identifying, qualifying and closing new business opportunities. The position also requires working with and leveraging a top-notch client management and consulting team. The individual will be responsible for overseeing high quality delivery while developing strategies and tactics for further penetrating the account and cross selling CTS’s emerging services. The SLS will help in achieving “trusted advisor” status and have a mix of strategic and tactical management experience.

Responsibilities

Market Leadership: creates sales strategies and plan for its incorporation into the broader client strategy and plan.

Relationship Management: executes and manages the account plan along with the vertical sales team. Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives

Business Development: responds to and deliver on client requests; responds to RFP’s. Identifies opportunities in BPS/Ops space, makes proactive proposals to client in line with account strategy. Obtains the approvals to pursue opportunities. Engage the relevant team for solutions.

In collaboration with Insurance vertical team and or other horizontals:

Proactively propose/recommend solutions that are aligned with business priorities, receive buy-in and are delivered effectively and efficiently.

Identify short-term change initiatives (“quick wins”) in close cooperation with business and technology leadership, in order to help bolster long term partnership

Responsible for the day-to-day management of overall relationships in his/her area, program risks, issues, conflicts, priorities, communications ensuring the delivery of new capabilities.

Qualifications

The qualified candidate will have:

12-15+ years of Sales Experience focussed on Selling BPS/Automation Solutions with 5 to 7 yrs Insurance Industry experience (P&C markets) is desired

Previous experience in account management with P&L responsibility of $10 Million+ with consistent track record of securing YoY growth

Experience and track record in successful delivery of technical/ management consulting services, preferably gained at a top tier consulting firm.

Executive-level experience in the areas of resource management (financial, cost and asset), preferably with a mix of consulting and operations experience.

Exceptional client management skills and experience.

Strong management experience with excellent communication skills, stakeholder management, change management, and risk management.

Business process transformation experience focused on customer experience, simple solutions, and automation/efficiency.

Knowledge, Skills, Abilites:

Being able to work with client COO and Business teams to create and recommend an enterprise Operations strategy

Conversant with business processes, models and automation solutions (IPA/RPA) and ability to sell them across multiple business lines – Commercial and Personal Lines

Shown P&L responsibility with a track record of building a high-growth business within Insurance P&C or Consulting or relevant Insurance organization.

Consistent record of growing a business successfully over the years through strong client relationships and a deep understanding of the insurance Operations industry.

Able to engage COO-level and COO-1 level executives in detailed BPS deal, solution, transition, and transformation shaping discussions.

Ability to recommend and drive deals with synergies between IT org and COO org.

Effectively communicates with stakeholders at all levels including COO, LoB Owners, and his/her direct reports.

Prior Insurance domain knowledge

Life & Annuities – Should have a decent understanding of all functions and processes, from distribution to claims. Should possess knowledge of solutions for L & A, Group and Retirement markets.

Property & Casualty - Should have decent understanding of P&C solutions covering everything from distribution through underwriting.

Ability to work collaboratively in a virtual and highly-matrixed environment.

Lead large-scale teams including business, technology, and multiple third-party suppliers

Excellent communication and facilitation skills.

Demonstrated strong leadership skills, particularly with highly diverse teams.

Deep knowledge of Information Systems/Business Consulting Methodologies.

Ability to grow into having a senior executive presence – possesses an interest and passion toward engaging senior level executives in grasping and enabling fundamentals of business change through consulting solutions.

Build relationships: strengthening partnerships by focusing on exceptional client experience, risk management and value realization built on the foundation of Cognizant leadership capabilities.

Concepts of finance, marketing and business strategy.

Business acumen, communication and drive results.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.