Service Coordinator Job at Optimae LifeServices

Optimae LifeServices Ottumwa, IA

***1,000 Sign On Bonus***

Are you tired of watching the clock at your current job? Are you seeking a role that gives you fulfillment in helping others? Optimae is currently accepting applications for a full-time Service Coordinator in our Ottumwa office. The ideal candidate will be highly motivated with proven experience in the planning and implementation of ID/BI waiver and Habilitation services.

This position requires an individual that is able to work in a fast-paced, frequently changing environment. We are looking for a leader that demonstrates good communication skills, interpersonal skills, the ability to coach direct reports, model leadership and build teams. Service coordinators must possess the ability to manage a flexible schedule. If you are looking for a job that provides variety every day - this is the role for you!

Duties include:

  • Complete new customer intakes including completion of assessments.
  • Create and update customer records.
  • Participate in customer team meetings.
  • Create Individualized Service Plans for each customer on caseload
  • Create and implement customer specific behavioral plans.
  • Provide direct skill teaching to Optimae customers, as needed.
  • Monitor service delivery
  • Supervise Direct Support Professionals (DSP)
  • Develop staff through training, monthly coachings and team meetings
  • Manage direct reports payroll.
  • Participate in on-call rotation (some weekends and holidays may be required)

This role has many duties, many benefits including a work/life balance. Reach out and schedule an interview with us to learn more, we can't wait to meet you!

Qualifications

  • Be at least 18 years of age
  • Licensed driver with automobile insurance and a working vehicle
  • Background check required which includes Child and Dependent Adult Abuse and driving record check
  • 1 year supervisory experience, preferred
  • 1 year managing HCBS ID waiver or Habilitation, preferred
  • Degree preferred but not required

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Language:

  • English (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person




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