Service Advisor Job at Titan Machinery
Overview:
Titan Machinery needs to add a Service Department team member! As a Service Advisor, you will be a valued member of Team Titan by:
This position is a great fit for your career if you::
- Taking Care of Our Customers: Professionally handle customer inquiries and communications such as repair estimates, proper maintenance schedules and warranty inspections.
- Being an Expert: Understand financial drivers of the service department and assist the Service Manager/Team with various technical systems, tracking logs and adherence to company policy and procedures.
- Showing Commitment to Excellence: Complete all administrative work associated with the service department, including work order and warranty claim administration. Support the Service Manager in scheduling adequate work flow for the department.
- Being Safe: Show a focus on always keeping yourself and your team members safe.
This position is a great fit for your career if you:
- Have 1+ years of related experience OR related education/training (degree, certificate, military, etc)
- Can use computer programs as needed to complete your work.
- Have great attention to detail, and enjoy working with numbers and reports
- Enjoy ‘tying up loose ends’ and connecting with multiple people to help bring a project to the finish line
- Love to learn and stay up-to-date on product training
Titan Machinery provides a generous total compensation package including the following:
- Health Insurance - Titan Pays the Premium for Single Coverage!!
- Dental Insurance - Titan Pays the Premium for Single Coverage!!
- Vision Insurance - Optional
- HSA (Health Savings Account)— up to $1500 tax-free each year, paid to your account by Titan Machinery.
- 401(k) with company matching on your FIRST DAY of employment
- (PTO) Paid Time Off starts accruing on your First Day of Full-time employment!
- Performance-based incentives
- 7 Paid Holidays
- Competitive Wages
- Paid Long-term Disability Insurance
- Paid Basic Life/AD&D Insurance
- Supplemental Life Insurance and Income Protection Products - Optional
- Identity Theft Protection - Optional
- FSA (Flexible Spending Account) for eligible health and dependent care costs
- Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, and Profile by Sanford
- Titan Paid Employee Assistance Program (free and confidential Counseling, Legal Advice, and more)
- Titan Paid Bereavement Leave
- Ongoing Professional Training Opportunities
- Tuition Assistance for educational/professional growth
- Paid time for #TeamTitan Volunteer Activities in your Community
- Volunteer Firefighter/EMT Paid Time Off
- Titan Uniform/Branded Apparel Program
Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions.
Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.
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