As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

I. Job Summary

As part of the People Support Center, the HR Technology team is responsible for enabling HR systems, data, and technology to deliver programs, initiatives, and solutions supporting business objectives and resolving business problems. This team collaborates with the People Organization COEs (Centers of Expertise) and in partnership with Digital, People Solutions, Legal and vendors.

The HR Tech Application Manager oversees a team responsible for the day-to-day support, planning for releases and upgrades and managing projects/enhancements for assigned HR system(s)/module(s). Provides strategic and tactical consultation and input on design options supporting processes/transactions. Plans with Functional Owners, Release Management and OCM to align resources and scope to milestones. Engaging and hands on leader with UKG Workforce Central/Dimensions expertise and experience.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Manages application support and enhancement projects working with the HR Technology team, HR Process Owners, and other stakeholders.

• Responsible for systematic intake and coordination of the design, build, test, and deploy phases of the application in accordance with established governance.

• Acts as change control leader - responsible for planning releases, upgrades, patches, and configuration across the assigned Oracle module(s)/HR application(s).

• Leads meetings and resolves priority issues with functional leaders/business stakeholders. Communicates change impacts to functional and change partners in support of change management.

• Provides consultative support to Functional Owners and other stakeholders regarding configuration and system functionality to automate processes and address business issues. Oversees analysis to ensure optimal configuration.

• Mentors and provides leadership development to team members and promotes continuous learning. Building a successful team and effective working relationships is a priority.

• Provides weekly status reporting, risk & issue log, and application updates. Appropriately escalates issues that may put projects, deliverables, timelines, or day to day support at risk.

• Drives the team to meet project plan deliverables and timeline with a focus on standardization, simplification, and alignment of business processes across the enterprise.

• Manages engagement with external vendors for support, enhancements, roadmap discussions and issue reporting/escalation.

• Responsible for configuration of application according to design requirements and specifications. Works with Functional team to optimize processes and evolve to best meet business needs

• Responsible for Tier 2 support escalations and issue resolution, supports change management with system information

• Champions data and process governance

• Responsible for configuration UKG (Legacy Kronos) Workforce Central 8.1 Attestation, Devices (Including Mobile), Timekeeping, Scheduling, and WIM modules.

• Other duties as needed.

III. Supervisory Responsibilities

• Responsible for management of direct reports and is considered a leader on the HR Tech team giving direction and feedback to members.

• Provides informal assistance such as technical guidance and/or training to coworkers.

• May lead project teams and/or plan and supervise assignments of lower-level employees.

IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

• Education: Bachelor's Degree or equivalent experience.

• Experience: 10+ years of relevant UKG Workforce Central/Dimensions support experience, leading Service Delivery and managing vendor relationships. Direct management experience of a team is required.

• Database queries/extracts using calculations, formulas, and complex commands

• Extensive experience evaluating requirements and specs for development, testing and deployment.

• 3+ years’ experience working with various technical teams (e.g., DBA, Server, Network, Security, QA/QE, etc.).

• Hands on configuration of application(s), evaluating impact and supporting releases, patches, upgrades and enhancements

• Any KnowledgePass Certificates or past UKG Partnership Training Certificates will be taken into consideration

B. Certificates, Licenses, Registrations or Other Requirements

• None required.

C. Other Knowledge, Skills or Abilities Required

• Extensive technical knowledge of database (Oracle/MS SQL), Interfaces (SSRS/RRDL/Visual Studio/WIM)

• Excellent understanding of how time and labor applications impact payroll, and their deadlines.

• People-first mindset

• Engaging leader, collaborative, mentors and builds a successful team

• Project management & organization

• Communication and stakeholder management

• Analytical & detailed

• Consultative and influential, drives toward decisions

• Continuous process improvement and simplification

• Inquisitive and active listener

• Innovative and future focused

V. Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
• Required to exert physical effort in handling objects less than 30 pounds rarely;
• Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
• Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
• Normal setting for this job is: office setting.
• Must be available to work standard business hours, as well as be available to work non-standard hours in case of emergency (natural disasters, power outages, etc.) May need to attend afterhours calls with the offshore team.

Benefits
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

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If this sounds like the opportunity that you have been looking for, please click "Apply.