*Local Candidates in the Columbus, GA area (Muscogee County) surrounding cites are, Hamilton, GA, Cusseta, GA, Phenix, AL, Ladonia, AL & Smiths Station, AL

*MUST WORK ON-SITE IN ASSIGNED COVERAGE AREA*

• Provide onsite desktop support for customers located within assigned locations.
• Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.
• Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.
• Install & support network devices providing business critical service
• Perform end user data back-up and recovery ensuring attention to detail
• Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.
• Open/document/track problem tickets escalating to appropriate workgroups when required.
• Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.
• Provide special project support including setup and breakdown and relocation of computer equipment and peripherals.

Skill

Required / Desired

Amount

of Experience

Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited collegeRequired

Experience with troubleshooting network connectivity issues in both LAN and WAN environmentsRequired2Years

Experience imaging and deploying laptopsRequired2Years

Experience providing desktop/laptop computer hardware supportRequired2Years

Experience supporting Microsoft Outlook email clientRequired2Years

Experience supporting Microsoft Office 2013 or higherRequired2Years

Experience supporting remote workers and troubleshooting VPN and remote technology issuesRequired2Years

Experience with Bitlocker encryption, antivirus, and malware/spyware removal softwareHighly desired2Years

A+ Certification or Network+ Certification (MUST UPLOAD CERTIFICATION)Required

Experience with local and network printer troubleshooting and repairRequired2Years

Technical support experience in a Windows 10 PC environmentHighly desired2Years

Experience supporting Cisco VoIP phones and Jabber clientHighly desired2Years

Setup and install computers for New Hire On-Boarding’s and Off-Boarding’sRequired2Years

Experience in an Active Directory Domain environment.Required2Years

Job Type: Contract

Salary: $30.00 per hour

Ability to commute/relocate:

• Columbus, GA 31901: Reliably commute or planning to relocate before starting work (Required)

Experience:

• network connectivity issues in both LAN and WAN: 2 years (Required)
• imaging and deploying laptops: 2 years (Required)

License/Certification:

• A+ Certification or Network+ Certification (Preferred)

Work Location: One location

Speak with the employer
+91 7328456015

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