Who We Are

FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.

At FTI Consulting, you'll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world's leading experts in your field, you'll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.

There's never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career.

Are you ready to make an impact?

About The Role

Supporting FTI's Technology segment , the Product Operations Sr. Systems Engineer, will deploy, upgrade, and maintain complex eDiscovery applications in high availability datacenters worldwide. This role requires a blend of technical expertise and adaptability to evolving business needs. The successful candidate will work independently and leverage strong troubleshooting skills to convey project deliverables and critical fixes in a timely manner.

What You'll Do

• Support eDiscovery applications including Relativity and the Reveal suite
  
• Assist FTI Customers with onsite and remote implementation of FTI products, including implementation, configuration, and testing.
  
• Perform upgrades, application tuning, and infrastructure changes
  
• Function as a Subject Matter Expert (SME) for eDiscovery products, mentor junior staff
  
• Communicate with customers as required, keeping them informed of incident progress and notifying them of impending changes or agreed outages
  
• Participate in the team's on-call rotation
  
• Perform other duties as assigned.
  
• Potential for regional and international travel - varies up to 30%.
  
  

How You'll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need To Succeed

Basic Qualifications

• Bachelor's degree or equivalent experience required
  
• 3 years of experience providing technical support of eDiscovery software platforms required, preferably Relativity or Reveal
  
• 5 years of experience working in a 24/7/365, multi-tiered production environment required
  
• Must have a positive attitude and a strong commitment to delivering quality work.
  
• Results oriented, innovative, proactive with an ability to manage multiple priorities.
  
• Detail oriented, analytical, and able to manage multiple tasks in a fast-paced environment.
  
• Effective communication skills (written and verbal)
  
  

Preferred Qualifications

• eDiscovery vendor certification - Administrator or Expert preferred
  
• Hosting experience in a major cloud provider - AWS or Azure preferred
  
• Scripting and/or automation experience
  
• Ability to create and understand Microsoft SQL Server scripts and stored procedures
  
• Windows Server Administration
  
  

#LI-KL2

#LI-Remote Our Benefits

Our goal is to support the well-being of you and your families-physically, emotionally, and financially. We offer comprehensive benefits such as the following:

• Competitive total compensation, including bonus earning potential
  
• Full package of benefits plans, including health, dental, vision coverage, along with lif e and disability insurance
  
• Generous paid time off
  
• Company matched 401K
  
• Potential for flexible work arrangements
  
• Generous paid parental leave and flex return support
  
• Family care benefits, including back-up child/elder care
  
• Employee Wellness Platform
  
• Employee Recognition Programs
  
• Paid time off for volunteering in your community
  
• Corporate matching for charitable donations most important to you
  
• Make an impact in our communities through company sponsored pro bono work
  
• Professional Development and Certification Programs
  
• In office free snacks and drinks
  
• Free smartphone and cellular plan (if applicable)
  
• FTI Perks & Discounts at retailers and businesses
  
• Upscale offices close to public transportation
  
• Pet insurance
  
  

About FTI Consulting
FTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 7,500 employees located in 30 countries, our broad and diverse bench of award -winning experts advise their clients when they are f acing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate and maintain a culture of diversity, inclusion & belonging, which are fundamental components to our core values. FTI Consulting is publicly traded on the New York Stock Exchange and has been named the #1 Professional Services Firm on Forbes List of America's Best Employers and the best firm to work for by Consulting Magazine . For more information, visit www.f ticonsulting.com and connect with us on Instagram and LinkedIn .

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.