General Description:

This position is within the Criminal Customer Service Division and is primarily responsible for creating cases either by warrant, Information or notice to appear, assigning case numbers, setting court events, general docketing, imaging documents, processing work within electronic queues, and implementing court actions. All employees in this division work in a phone bank processing calls and traffic infraction payments.

**Starting salary will not exceed 10 percent of the base salary**

Essential Job Duties:

• 
  Successful completion of one year in the Court Specialist I grade.
• Creating case by warrant, Information, Notice to Appear or Civil / Criminal Infractions;
• Processing of applications for Expungement – Seal, processing Appeals and Motions for Post Conviction Relief.
• Setting hearings on court calendars in JIS and Benchmark;
• Daily docketing and imaging;
• Processing documents within the e-filing queues
• Issuing summons;
• Issuing capias;
• Implementing court orders
• Updating case maintenance systems with court actions;
• Entering disposition information into case maintenance systems;
• Providing Internal (court personnel, law enforcement and attorneys) and External Customer assistance via phone bank, e-mail, live chat or front counter service;
• Taking traffic infraction payments via phone;
• Clearing D6 suspensions in CCIS;
• May provide guidance to Court Specialist I positions on Policies and Procedures.
• Other duties as instructed.
  

• Must be able to interpret and apply applicable laws, regulations and policies and court documents.
• The applicant must have the ability to read and interpret documents, hand-written and typed; memorandum, calendars and procedure manuals
• The ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Must be able to interact comfortably with all levels of staff in the organization.
• The ability to resolve routine and non-routine problems in a professional manner
• Must be able to work efficiently in a fast paced, stressful and technological environment.
• Must possess excellent typing, communication, grammar and proofreading skills.
• Must possess intermediate or advanced knowledge of computer software and programs.
• Must be able to use a personal computer, electronic mail, and Internet.

EDUCATION and/or EXPERIENCE:
Graduation from a community college; graduation from high school and two years of office clerical experience will substitute for the two years of college. Additional requirement of one year experience as a deputy clerk from another agency or as a Court Specialist I position with a favorable evaluation..

LANGUAGE SKILLS:
Must be able to read and interpret documents such as instructions and procedure manuals.

REASONING ABILITY:
Must be able to solve practical problems and to deal with a variety of work variables.

MATHEMATICAL SKILLS:
The ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

OTHER SKILLS and ABILITIES:

• 
  Must be able to interpret instructions either oral, written or diagram form.
• Must be able to interact effectively with other staff and the public.
• Must be able to effectively present information and respond to questions from individuals or groups.
• Must be able to interpret assignment needs and to communicate effectively with employees and management.
• Must be able to work independently.

• Complete Background Check of Florida Crime Information Center (FCIC)/ National Crime Information Center (NCIC).

• Past Employment Verification.

• Education Verification.

• Pre-employment drug test at County designated test location.

• E-Verify Eligibility to Work in United States.

• 90-Day Introductory Period.

301 South Monroe Street
Suite 100
Tallahassee, Florida, 32301