Position: Systems Technician III (Operational Technology)

Location: Onsite – Arden Hills, MN. 55112-5798

This position requires onsite, weekend support on Saturdays and Sundays during Day Shift. Designated Days and Working Hours are flexible if needed (for example four 10-hour days vs five 8-hour days, Thurs-Sun, Fri-Mon, Thurs-Mon, etc.).

Duration: 12-month contract; ability to convert/extend

Must-haves:

• 3 years of experience with Associates Degree or an equivalent combination of education/work experience.
• Understanding of computer hardware including building and configuring computers.
• 5+ years of related experience:
• Installing and configuring software on Windows based computers.
• Removing/installing computers and associated hardware.
• Interfacing directly with manufacturing customers to diagnose, troubleshoot, and resolve issues within Windows IT/OT.
• TCP/IP network troubleshooting

Plusses:

• Cisco CLI
• Previous experience in a medical device field or equivalent validated/controlled environments.
• SQL Server or Data Bases
• Electrical Engineering skills

Day-to-Day:

Insight Global is seeking a Systems Technician supporting the Arden Hills plant Operational Technology areas and computers. To support a Fortune 500 Medical Device client you will play a crucial role in supporting the hardware and software that helps drive multiple manufacturing lines. This contribution will be integral to the smooth operation of their manufacturing processes.

In this role as a member of the Endpoint Management department under Manufacturing Systems Engineering, you will respond to Manufacturing Line support incidents and service requests and collaborate with a team of Windows systems IT/OT experts, provide direct support for Windows-based computers, applications, and peripherals to ensure that all systems are functioning optimally or identify & escalate.

Your role as a Systems Technician will require you to work cross-functionally with teams across the organization, including IT, to ensure that our manufacturing systems are operating at peak performance. This includes working closely with other Manufacturing technicians and engineers to maintain and troubleshoot manufacturing equipment and systems.

Job Types: Full-time, Contract

Pay: $20.00 - $21.00 per hour

Schedule:

• 8 hour shift
• Every weekend
• Weekend availability

Ability to commute/relocate:

• Arden Hills, MN: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Windows: 5 years (Preferred)

Work Location: In person

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