PlaneSense, Inc. is seeking a Seasonal FOC Support Specialist to support our FOC between May-August 2023.

The Seasonal Support Specialist performs a complete spectrum of aviation-related crew and customer service-oriented tasks within its Flight Operations Center (FOC).

The primary function of the Seasonal Support Specialist (SSS) is to ensure our FOC staff is adequately supported during the busiest periods of the year. The SSS is responsible for providing all necessary support to the FOC staff for daily operations. The SSS will also provide operational updates to our Crew Services team and Owner Services team while working in an exciting and dynamic environment. Specifically, this support may include, but is not limited to the following:

• Providing logistical support to include hotels, transportation, vendor communication and catering to our flight crews.
• Reviewing FAA notices and temporary flight restrictions
• Coordination with airports and FBOs
• Interacting directly with the Crew Service, Owner Service and Scheduling teams

Candidates should be highly capable and self-motivated. As well as being able to successfully manage a variety of aviation responsibilities in a fast paced and dynamic environment. Although this position is seasonal it is designed for potential strategic growth for the selected candidates. Ideal candidates are task driven and mission oriented.

Duties include but are not limited to:

• Providing logistical support to include hotels, transportation, vendor communication and catering.
• Reviewing FAA notices and temporary flight restrictions
• Reviewing aviation weather for the daily operations
• Ensuring all necessary documents required for daily operations are stored appropriately and sent to flight crews.
• Maintaining daily flight logs
• Proactively identifying and informing the necessary parties of issues such as weather, airport closures, and ATC/FAA Delays.

Qualifications:

• Aviation or travel industry experience or interest is preferred but not required.
• Ability to provide exceptional customer service to vendors and internal customers.
• Experience with Microsoft Office and other commonly used software
• Ability to learn industry specific software imperative.
• Adequate oral and written skills required.
• Proper phone etiquette imperative.
• Must be able to work independently and collaborate with team members.
• Must be able to work early mornings, late nights, weekends, and holidays.
• Ability to concentrate in a fast paced and constantly fluid environment.
• Individuals with an optimal outlook, who enjoy the unexpected and work well under pressure are strongly encouraged to apply.

Schedules:

• Wednesday – Saturday 5:00AM - 3:00PM.
• Wednesday – Saturday 1:30PM - 11:30PM.

* Qualified candidates must be able to reliably commute to or relocate to Portsmouth, NH.

**Qualified candidates must be available to work any of these schedules.

About Us

PlaneSense, Inc. is a privately held fractional aircraft ownership company that manages a growing fleet of turboprop and jet aircraft. More than 400 employees handle all aspects of management, operations, scheduling, aircraft maintenance, quality assurance, and administration. The PlaneSense® program fleet is maintained through our award-winning service centers, Atlas Aircraft Center, Inc.

As one of the leading fractional aircraft companies in the United States, PlaneSense, Inc. manages the largest civilian fleet of Pilatus PC-12s in the world and a growing fleet of Pilatus PC-24 twin engine jets. The PlaneSense® program operates in the continental United States, Canada, Bermuda, the Bahamas, the Caribbean, Mexico, and Central America with continuous expansion. PlaneSense, Inc. is dedicated to the highest standards of owner services, safety, and reliability.

Atlas Aircraft Center, Inc. (AAC) is a Pilatus authorized fleet service and support center for the PlaneSense® fractional fleet. As an FAA certified Part 145 repair station, we specialize in Pilatus PC-12 turboprop aircraft and Pilatus PC-24 twin engine jet aircraft support, including turbine aircraft repairs, annual inspections, phase inspections, hourly inspections, modifications, and Service Bulletin compliance, as well as Avionics repairs and sales.

Atlas Aircraft Center is part of the PlaneSense, Inc. headquarters in Portsmouth, NH. Our state-of-the-art, 40,000 square foot hangar is equipped with slab heating, high-tech lighting, and Megadoors. These special fabric doors provide superior insulation capabilities to protect staff from inclement weather while also shielding customers’ aircraft from the elements. The very high ceilings and door openings accommodate all types of aircraft. An additional 44,000 square feet is dedicated to shop space and corporate offices.

Our Nevada maintenance facility is located in Boulder City, NV and features 12,000 square feet of air-conditioned hangar space. This Atlas Aircraft Center facility provides valuable support for the PlaneSense® fleet, mainly serving fractional share clients in the Western part of the U.S.

PlaneSense, Inc. provides a clean work environment, excellent benefit package and competitive compensation. We offer equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender or gender identity, national origin, age, disability or genetics. In addition to federal law requirements, PlaneSense, Inc. complies with applicable state and local laws governing nondiscrimination in employment.

Job Types: Full-time, Seasonal

Pay: $18.50 per hour

Shift:

• 10 hour shift
• Evening shift
• Morning shift

Weekly day range:

• Weekend availability

Work setting:

• In-person

Ability to commute/relocate:

• Portsmouth, NH 03801: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please list your summer availability (IE: 5/31/2023-8/31/2023)
• Are you 18 years of age or older?

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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