Scrum Master III Job at GM Financial
Overview:
The Scrum Master III is a servant leader and expert in agility focused on team improvement, can support scaling as required, and support the shift from project to product based delivery.As a trusted advisor, this role applies an in-depth knowledge of GM Financial organizational structure, inter-departmental relationships, and agile principles to help teams and organizations align strategic objectives to accelerate value delivery.
Responsibilities:
JOB DUTIES
- Guiding and coaching the Scrum Teams and organization on how to apply agile values and principles, and use the Scrum Framework to delight customers
- Assessing the Scrum maturity of the team and organization and coaching the team to higher levels of maturity
- Protect the team from outside influences and remove impediments
- Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
- Facilitating getting the work done without coercion, assigning, or dictating the work
- Assisting with internal and external communication, improving transparency, and radiating information
- Supporting and educating the Product Owner, especially with respect to refining (aka grooming) and managing the product backlog
- Working closely with the Product Owner to ensure product backlog is visible and prioritized towards business value
- Facilitating various Scrum and/or Kanban activities such as: Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
- Empowering the team to be self-organized
- Perform other duties as assigned
- Conform with all company policies and procedures
Knowledge
- Must exhibit expert knowledge of agile frameworks including Scrum and Kanban
- Professional Scrum Master and advanced certification and at least 5 years of agile experience
- Prefer proficient in the use of Agile delivery tools such as TFS, Jira and Azure DevOps
- Demonstrated evidence of continuous learning mindset
Skills
- Exceptional coaching and mentoring skills at the team and management levels
- Ability to teach and train on Agile, Scrum, Kanban at a level accessible to beginners with the ability to deep dive for advanced topics
- A change agent; progressively challenging the team and organization to continuously improve
- Excellent understanding of product and sprint backlog tracking, burn down metrics, and velocity
- Strong negotiation, leadership, and written and verbal communication skills
- Strong knowledge, skills, and ability working in a collaborative team environment
- High maturity of diplomacy and ability to see and rationalize multiple points of view
- Excellent people skills, with an ability to partner with a diverse leadership team
- Servant leader who Supports the development team, the product owner, and the organization
- High Emotional Intelligence (self-awareness, self-regulation, motivation, empathy, and social skills)
- Ability to understand GM Financials business; apply knowledge and critical thinking skills in day-to-day problems and solutions
- Ability to provide leadership through influence, inspiration, collaboration and teamwork
- Ability to listen and communicate effectively with others both verbally and in writing
- Ability to demonstrate integrity while successfully managing work demands and pressure
Education
- High School Diploma or equivalent required
- Bachelor’s Degree or additional equivalent work or military experience preferred
Experience
- 3-5 years leading Agile teams as a Scrum Master required
Licenses
- Scrum Master Certification CSM, PSM I, PMI-ACP required
- Advanced Scrum Master Certification: PSM II (Scrumorg) or A-CSM (Scrum Alliance) preferred
- PSM III, CSP-SM strongly preferred
Working Conditions
- Subject to stressful situations
- Limited travel may be required to support business needs
- Possibility of working long hours
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