School Success Mentor - PS 123 (PT) Job at Graham Windham
Job Summary:
- Community Schools Success Mentors PS 123 (Harlem).
- Regular Part-Time Service Worker.
- NEW YORK, NY, US.
- Title: School Success Mentors.
- Program: Community School.
- Report To: Family Coordinator.
- FLSA Status: Non-Exempt/$20 per hour.
- Part-Time: 20 hours a week.
- Non-Exempt: Eligible for overtime pay.
Principal Objective.
The mission of the job, needs to address the question: why does this job exist? Need to state what outcomes are expected and how to perform to accomplish them.
Community Schools are a strategy to organize resources and share leadership to integrate social services into the fabric of the schools. The program is equipped to better serve the needs of families so that students succeed and families feel connected.
Community Schools offer a family-focused holistic approach toward supporting wellness driven by strong, collaborative partnerships among parents, School Building Leaders, teachers, and the greater community. In Community Schools, parents are real and active drivers in their families’ success, the school climate is inviting, joyful and positive, and opportunities are endless.
An integral part of this approach is the integration and alignment of school- and community-based services such as health & wellness services, student/family support, parent engagement opportunities, and enrichment. This position has been established to strengthen PS/MS 123 community school program’s ability to increase student attendance rates, academic scores, and family engagement strategies simultaneously.
The Community School Success Mentors at PS 123 connect with students and families during the traditional school day, both independently and/or with a lead teacher or partner Graham staff in order to support students who have a historical pattern of chronic absenteeism from school throughout the school year. Contact by the mentor includes daily check-ins in school with students, home visits (defined as wellness checks), and in-school conferences with parents/guardians to mediate and advocate on behalf of students and families. Relationship building is core to this work in order for students and families to create a realistic SMART plan and continue to receive the support in order for them to be achieved.
The Success Mentors will be assigned to students/families based on the following categories of attendance challenges:-Family Health & Wellness- Medical Services- Time Management- managing Multiple Appointments/Priorities-Parent/Student Motivation - Youth Development - Temporary Housing/Homelessness-Student SuspensionsMentors will have some skill/expertise with working with families in these areas in order to support the families in reaching monthly attendance targets and yearly attendance goal.
Duties & Responsibilities (but not limited to).
With the guidance and support of the Director, the Success Mentor will:
Family Empowerment:
- Exercise a customer service approach to welcome families into the school and share information about school services and programs.
- Use a strengths-based approach to create SMART attendance plans, agreed upon with students and families.
- Schedule and conduct meetings with students and families to discuss student progress with attendance and its impact on academics.
- Engage families in school support services and events including volunteer opportunities, afterschool/weekend programming, wellness supports, etc.
- Attend and represent students and families in Student Support, Community Engagement, and other school meetings; update the school on family needs and progress.
- Update and celebrate with families regarding student progress.
- Collaborate with onsite Graham units- Wellness, Operations, and Community Outreach & Programming regarding family referrals, family interests, and family status; refer families to Graham's off-site programs and services.
- Support parents with completing documents for the program or other in-school/community referrals.
Attendance:
- Build a trusting relationship by providing in-school check-ins, parent conferences, home visits, etc. with 20-25 students/families who are chronically absent, in order to get a full understanding of attendance challenges and support needed.
- Document all demographics and attendance progress in the Graham attendance database in order to track attendance, set monthly targets, search for patterns, and predict outcomes.
- Attend and participate in weekly Attendance meetings; communicate updates regarding student progress.
- Document family outreach on school reports.
- Share ideas and attend monthly attendance celebration meetings.
- Coach student leaders as Jr. Mentors to support students who are at risk of becoming chronically absent.
Graham Norms (Pillars).
Treat all with respect.
We respect the inherent dignity and worth of all with whom we work. We are diverse in gender, race, religion, sexual orientation, and ethnicity. We respect everyone we meet knowing that we all face challenges in life and we believe that all are capable of developing solutions. Trust is an essential element of respect – trust between kids, families, and each other, and trust among the agency, funders, regulators, and the public. There is no trust without integrity, both personal and organizational.
Promote Safety and Well-Being.
Kids and families come first. Our decisions and actions are always driven by their need for safety, family, education, and opportunity. We recognize the effects of trauma and provide a safe and nurturing environment where people can heal. We support each other in the work that we do.
Encourage learning.
We are committed to continuous self-reflection and an insistence on best practices, with rewards and celebration for excellent performance. We accomplish very little alone. We achieve the best results through active collaboration with all who are involved, both within and outside the agency. Genuine, lasting solutions come from working together. Our team includes kids and families, allowing them (as the experts of their families) to lead the way.
Support opportunities for growth.
We value a culture that provides opportunities to develop, practice, and master skills, with support along the way. We recognize what we do well and where we need to partner with others. We recognize that setbacks are part of growth and behavior change. We take every opportunity to celebrate progress and the accomplishment of goals that kids, families, and we have set for ourselves.
Thrive in life.
We are bold and passionate about this work. We enjoy empowering kids, families, and each other, helping us grow stronger so that we can sustain progress and thrive in life.
Context Description:
- The context is the environment that the person will be exposed to when he performs. For example, hazardous environment, need to travel, office environment, school environment, or working with the community. Also, this part should be a description of the objectives of the program.
- Must have a flexible schedule to accommodate family needs, which may include some evenings.
- Must practice a customer service approach to practice cultural competency in all decision-making and approach.
- Maintain professional boundaries and confidentiality.
- Ability to work independently and as a team member collaborating with staff, parents, and community resources.
- Ability to practice clear communication- written, verbal, email, etc.
- Open for honest conversation and giving feedbackProven track of maintaining respectful relationships and building teams and meeting results.
EEO
Minimum Requirements:
- Education Degrees, licensures, certifications.
- Some colleges preferred high school diplomas or equivalency required.
- Experience Years of experience in a specific position are required.
- A minimum of 2 years working with elementary and/or middle schoolers and families in a structured environment.
- Experience in working with students from diverse backgrounds, specifically low-income communities.
- Other abilities Computer skills and/or knowledge, of languages. Other Abilities (e.g. ability to interpret the regulations, etc.) Bilingual- English/Spanish preferred. Microsoft Suite proficient Demonstrated experience working in a field that supports families in the following areas: Youth Development, Social Services, Family Assessments, Community Engagement, etc.
- Ability to prove experience of developing and executing a visionStrong written and verbal communication skills.
- Practical and strong decision making skills.
About Graham Windham:
In full partnership with families & communities, Graham Windham strives to make a life-altering difference to children, youth and families affected by abuse, neglect and delinquency by providing each child we serve with a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. With over 400 full-time, part-time and On-call employees serving children and families in multiple programs throughout Westchester County, Manhattan, the Bronx, Brooklyn and Harlem, Graham Windham provides an exciting & enriching work experience.Graham has pioneered programs for New York City’s children, families and communities for over 200 years.Today, Graham is one of New York City’s leading social services organizations, providing educational and social services to over 4,000 children, young people, and parents in the Bronx, Brooklyn, and Harlem.GRAHAM ‘s IMPACT: 2019 HIGHLIGHT-Graham served 4,128 children, young people, and parents across New York City.-99% of families in our prevention program, who were at risk of having children placed in foster care, remained intact six months after receiving family support services.*95 kids in foster care reunited with their families within one year and 25 were adopted.*Over 90% of children in foster care who were reunified with their families avoided re-entering foster care in the year after reunification.*92% of young people in the Graham SLAM education and career support program graduated from high school by age 21 (compared with 22% of young people across the New York City foster care system).*We helped to lead close to 100 stakeholders in successfully advocating for New York City to invest $10 million in an approach similar to Graham SLAM for young people across NYC through the Fair Futures campaign.
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