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Northern Door Program Center
3866 Gibraltar Road, Fish Creek, WI 54212
920-868-3660

DOOR COUNTY YMCA
Job Title: School Age Director Job Code: SBSAD

FLSA Status: Exempt; Full-time Job Grade: Exempt

Reports to: Youth and Sports Director Revision Date: 5/1/23

Leadership Level: Multi-team Leader Primary Function/Department: Youth

POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening
community through youth development, healthy living and social responsibility. The School Age Director is a
cause-driven leadership position responsible for administration of policies and program activities of school age child
care programs, ie: Before/After-School (Kids Club), Kid’s Day Out, and Summer Day Camp.

OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening
communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place
where you can belong and become. We are genuine: we value you and embrace your individuality. We are
hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support
you in your journey to develop your full potential. We are determined: above all else, we are on a relentless
quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS:

1. Administration of school age programs in accordance with Wisconsin Department of Health and Family
Services, YoungStar and the YMCA of USA rules and regulations. Maintain accurate records to support
adherence to regulations.

2. Develop, promote and implement age appropriate curriculum and activities.
3. Hire, train, on-board, supervise and mentor staff; conduct performance reviews against communicated goals

and expectations.
4. Attend Program and Management Team meetings; conduct trainings and/or staff meetings in alignment with

DHFS regulations.
5. Create a welcoming environment where staff, participants and their families feel safe and supported,

relationships are developed, and staff are friendly and knowledgeable.

6. Develop, promote and communicate accurate and timely information regarding program offerings such as
dance classes, Kid’s Day Out, and other before/after school options.

7. Develop annual department budget for consideration; manage within approved budget.

8. Using Listen First skills, set, role model, and exceed member service expectations for our participants,
members and guests (both internal and external). Deliver an exceptional level of service by listening,
registering for classes and programs using operational software. Answer questions and work to resolve billing
issues and inquiries.

9. Approve and make corrections for payroll using payroll software.

10. Know, understand and be ready to implement policies relating to the Risk Management Plan. Understand that
you may be exposed to blood borne pathogens in your work.

11. Must be attentive and alert, making good decisions utilizing sound judgment.

12. Read, support and adhere to all work rules and conditions as specified in the Employee Handbook.

13. Communicate openly with your direct supervisor any concerns, questions, suggestions or criticisms, you may
have heard. Be familiar with YMCA staff and their responsibilities/departments.

14. Assist in supervision of facility and participants; identify safety concerns and implement a plan to address
them.

15. Be visible, friendly and deal directly with discipline concerns.

16. Establish community partnerships that help to support, compliment, or influence your work.

LEADERSHIP COMPETENCIES:

1. Critical Thinking & Decision Making
2. Project/Program Management
3. Communication and Influence
4. Developing Self & Others

QUALIFICATIONS:

1. Minimum of 21 years of age; associates/bachelor’s degree in a related field preferred.
2. Must meet education credentials as outlined in Table 251.05B of Group Child Care Center Licensing Code in

DCF 251, or receive Wisconsin Child Care Administrator Credential within three years of hire
3. Knowledge, training and demonstrated proficiency in staff and program development and supervision is

essential.
4. Ability to establish and maintain harmonious relationships with staff volunteers, members, and the community.

Have and maintain certifications in CPR, AED, and First Aid.
5. Possess the skills and willingness to use financial information to manage the department.
6. Exceptional organizational and leadership skills are required as well as the ability to work independently and

effectively with all YMCA staff.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:
1. The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.

2. While performing the duties of this job, the employee is regularly required to use a computer for extended
periods of time and be able to communicate using a computer and phone/smart device. The employee
frequently is required to sit and reach, and must be able to move around the work environment.

3. Ability to instruct and demonstrate program instruction and skills that necessitate the ability to exert physical
movements including stretching, bending, jumping, lifting (up to 30 pounds) and general fitness-type activities.