Scheduling Assistant Job at Insight Global

Insight Global Fairfax, VA

Job Location:

This position is based in our main office in Fairfax, VA.

Essential Functions:

  • Directly contribute to the successful completion of daily schedules by managing schedules within their assigned area and supporting fellow team members in the management of their schedules
  • Responsible for entering all required information correctly to the schedule for every inspection to allow easy transition of information to other departments
  • Ensure that information used in ProntoForms, Microsoft Flow, Microsoft Excel, and other platforms that pull information from the schedule are accurate
  • Develop and update standard operating procedures (SOP) within the Scheduling Department to make them more efficient
  • Communicate any scheduling problem areas and provide options for resolution
  • Fortify sustainable relationships and trust with clients through open and interactive communication through email and phone
  • Take ownership of client complaints, provide appropriate solutions and alternatives promptly; follow up to ensure resolution
  • Identify and assess the needs of our clients to achieve satisfaction
  • Maintains customer confidence and protects operations by keeping information confidential.
  • Assist Administrative Support Team, as needed, in answering phone calls from the main line
  • Contribute to team effort by cross training in multiple departments to assist in the completion of project deadlines, as requested
  • Interface with Operations, Owners, and Subcontractors to discuss impact of work and resolution of problems

Education/Experience:

  • BS/BA in Business Administration or similar relevant field
  • 2+ years of previous work experience in a Scheduling or Administrative Position or related field is required Additional Requirements:
  • Thorough knowledge of project scheduling concepts and components
  • Excellent attention to detail, organization, and team collaboration skills
  • Proactive problem solver with the ability to multi‐task, prioritize, and manage time effectively  Strong phone contact handling skills and active listening
  • Expert ability to effectively communicate with other disciplines or groups and resolve schedule conflicts
  • Must have strong software skills with Microsoft Excel, SharePoint, Microsoft Outlook, Microsoft Word, and other related software programs

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Fairfax, VA: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • Scheduling: 2 years (Required)

Work Location: One location




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