The Santa Lucia Preserve is a private community dedicated to appreciating and respecting the area’s natural beauty, geography, history, and cultural setting. The Preserve's 20,000 acres are home to a lively community of just under 300 families and a team of talented staff. Our Gatehouse at 1 Rancho San Carlos Road is just a few minutes from Highway 1 in Carmel. A scenic private road takes you into the heart of The Preserve in just 20 minutes.

The Santa Lucia Preserve is hiring a Membership Sales Manager. This position is paid a base salary plus commission.

Responsibilities include:

• Develops lucrative membership products and programming demonstrating strong and precise knowledge of the membership operating plan.
• Maintains a working knowledge of the clubs’ bylaws, and customs & courtesies, educating the members’ of the rules and policies set forth by the boards, handling any corrective behavior and/or discipline.
• Regularly attends Golf, Ranch and Preserve-related events to cultivate relationships with members and to foster member engagement and referrals.
• Tracks and reviews data to strategize member engagement protocols, with the goal of increasing member usage and retainment.
• Sets short/mid/long range goals for member satisfaction, usage percentages, retention and conversion.
• works with the marketing team to strategize effective methods of lead generation and high level conversion rates.
• Referral business - works with the marketing and communications team to develop campaigns, effectively leveraging positive relationships within the community, to nurture referral business.
• Maintains collateral inventory and distribution.
• Conducts tours and experiences for prospective members in conjunction with Real Estate professionals as needed.
• Administers and fully executes all processes of membership applications, to include background and reference checks processed in a timely manner, organizes interviews, prepares posting material for general membership feedback, and manages boards approvals.
• Arranges orientation and integration of new members in partnership with General Manager and department heads.
• Membership Status Changes & Resignation Process
• Demonstrates a precise knowledge of the policies and procedures of status changes and resignations for each membership type; following the standards and procedures associated with each club.
• Manages the resignation process for all members, including the resignation list, and quarterly status updates to those listed for sale.
• Financial and Reporting Responsibilities
• Assists the Director of Sales in preparing the annual membership sales budgets for The Ranch Club and The Preserve Golf Club.
• Assists department in achieving budgeted membership financial goals throughout the year through proper forecasting, cost controls, and revenue generating programs.
• Compiles necessary data for applicable parts of the budget
• Prepares monthly forecasts/sales reports and other reporting as requested by the Boards of the Directors and committees.

Qualifications Include:

• Bachelor’s Degree (B.A.) in Sales, Marketing, Public Relations and/or Communications, and/or a minimum of five years related experience and/or training; or equivalent combination of education and experience
• A current and valid California driver’s license with a good driving record is required
• CMAA and/or PCMA Member, desired but not required.

The Preserve’s vision would not be possible without a dedicated team of service-oriented people. We foster an inclusive, welcoming environment where differences are respected and appreciated. This dedication is rewarded by the sincere gratitude, respect, and appreciation of our Members in addition to the following benefits:

• Opportunities for growth
• Competitive compensation
• Paid sick hours
• 401(k) retirement account and match after 1 year of employment
• Club amenities including 100 miles of hiking and biking trails, an 18 acre lake, horseback riding and golf
• Meal subsidy
• Transportation subsidy
• Discounts at our restaurants and shops
• Company sponsored appreciation events and activities

Please apply through Indeed or submit an employment application. Applications can be printed from www.santaluciapreserve.com/careers or picked up in person from our Gatehouse at 1 Rancho San Carlos Road, Carmel, CA 93923

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Commission pay

COVID-19 considerations:
The Santa Lucia Preserve has a vaccine mandate for all employees, residents and guests

Ability to commute/relocate:

• Carmel-by-the-Sea, CA 93923: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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