We are looking for an experienced Sales Development/Inside Sales Manager to manage, oversee and support our inside sales representatives’ team. This role is ideal for candidates who enjoy sales, teamwork, and inspiring others to give their best in finding opportunities and achieving great outcomes.

The Business Development team plays a critical role in the Bigbelly Sales organization. The Sales Development Team is accountable for strategically generating all new business opportunities for the Bigbelly sales team and for driving small to midsize opportunities to close within their territory.

This sales quota-bearing position is responsible for the entire sales process for Bigbelly’s small to midsize opportunities and for executing strategic lead generation campaigns. Lead generation campaigns are strategically targeted toward potential Bigbelly customers within the assigned territory and consist of cold calls and cold emails. Success in this role will be dependent on one’s ability to build enough interest with potential customers via cold calls and cold emails that the prospect agrees to a sales web presentation. Ideal candidates for this position must be confident and skillful at giving sales presentations and should be able to navigate sales calls with ease. Our sales process requires an ability to determine customer pain points and key drivers for adopting our product.

The right candidate for this role thrives in a fast-paced and changing environment. They actively seek out new challenges and aim to be the best at everything they do. They must be resilient, persistent, positive, open-minded, and eager to learn.

This is a mid-level position reporting to the Vice President of Worldwide Sales in Needham, MA.

Responsibilities:

• Identify and qualify prospective customers and record sales prospecting activity in computer-based tracking systems
• Research into assigned territory to select targets
• Marketing campaign development, implementation, and follow-up
• Outbound sales cold calling and emailing
• Inbound sales follow-up
• Present the Bigbelly product to leads via web conferencing platform
• Contact sourcing for key players within the target region
• Pipeline management
• Identifies and qualifies prospective customers and records sales prospecting activity in computer-based tracking systems
• Manage and oversee the work of inside sales representatives’ team
• Coach, train, evaluate and monitor sales representatives’ performance
• Set and track sales targets and KPIs
• Coordinate sales projects to meet deadlines
• Execute sales analysis, prepare sales reports, and suggest improvements
• Prepare monthly, quarterly, and annual sales forecasts
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement
• Ensure sales, finance and legal policies and procedures are met
• Build an open-communication culture inside your team
• Works with the field sales organization to ensure that representatives are provided adequate support in the field

Qualifications:

• 3+ years of previous working experience as an Inside Sales Manager
• Hands on experience with CRM software (Salesforce a plus) and MS Excel
• In-depth understanding of the sales process
• Excellent communication, interpersonal and team management skills
• Strong leadership skills with the ability to coach and motivate a team
• Strong analytical and organizational skills
• Driven and ambitious individual with a strong desire to succeed
• BSc degree in Sales, Business Administration, or similar relevant field

Location:

This position is located at Bigbelly HQ in Needham, MA

Employee Benefits

• Challenging Careers: Work with industry-leading technology, alongside the smartest people, for some of the largest cities in the world.
• Great Work Environment: Open office space, dynamic culture, paid vacation & company holidays.
• Hybrid Work Schedule: Opportunity to work from home partially during the workweek.
• Compensation & Benefits: Competitive compensation. Health, Dental, Vision, Disability, Life insurance coverage, plus 401(k) with company match.
• Opportunity to Give Back: Two paid volunteer days per year to spend out in the community with your organization of choice.