About us

Charter Senior Living is a management company that owns and operates Senior Living Communities. Founded by a seasoned Executive who came from a large senior living corporation who wanted to build a company that is truly focused on employees, residents and families.. We are fun, inclusive and customer-centric.

Our work environment includes:

• Modern office setting
• Growth opportunities
• Lively atmosphere

The Sales Counselor is responsible, under the Sales & Marketing Director’s supervision, or achieving high resident occupancy by generating community activities, tours, prospective resident follow-up, etc. The Sales Counselor must be self-motivated, organized and professional. He/she must diligently and conscientiously devote full and exclusive time and attention, and best efforts to job responsibilities; demonstrates judgment and sound discretion on a consistent basis that ensures complete/full occupancy of the facility at the earliest time possible. Bilingual English/Spanish is preferred but not required.

Sales Counselor DUTIES AND RESPONSIBILITIES:

1.To perform community sales and marketing activities including public relations efforts, prospective resident generation, tours, prospective resident follow-up, direct sales and sales monitoring and any other aspects required from the community Marketing Plan to ensure maximum marketing results and assist in the complete fill up of the community as directed by the Sales & Marketing Director.

2.With general guidance of the Sales & Marketing Director, assist in the development and implementation of a quarterly marketing plan for the community. The plan should involve competition studies, strengths/weaknesses, outreach goals, budget census goals, methods and systems for achieving the goals, and other related items.

3.As directed by the Sales &Marketing Director, to perform community relation functions and to participate in local community activities for the community with particular attention to clergy, medical, legal, financial and business communities who would have influence with the senior market.

4.As directed by the Sales & Marketing Director, assist in maintaining appropriate contact with senior centers, Chamber of Commerce, clubs, associations, city/county organizations, media organizations, churches, elder attorneys, trust officers, senior services, local government senior agencies, hospitals, discharge planners, real estate brokers, financial planners, social workers, home health agencies, and any other community groups. Prepare and deliver presentations as needed.

5.To perform all job functions in a manner which will ensure company profitability by meeting all facility activity and marketing budgets and census guidelines as set by the corporation.

6.To otherwise be available to give tours as part of the marketing team.

7.Assist in management of the Lead Tracking System by updating daily to promote timely follow-up, accurate marketing statistics and improved marketing communications.

8.With the general guidance and assistance from the Sales & Marketing Director, develop and implement in-house events/functions that will generate new traffic into the community. These events/functions should be held weekly, monthly, quarterly and/or annually. The events/functions should include any of the following: existing residents, family members, prospective residents, hot leads, guests, community leaders, outside organizations (as noted above), etc.

9.Conduct in-depth interview with prospective residents and other necessary parties to determine qualifications for residence into the community and to make referrals to other facilities as may be appropriate.

Why Charter Senior Living?
We focus on quality versus quantity of sales interactions. Working with families and seniors, we understand that it is important to build trusted relationships with our prospects. Most Seniors feel they are "not ready" and it takes an empathetic sales professional to help seniors through this journey. Utilizing a proven sales approach called "Prospect Centered Selling", you will be responsible for growing occupancy, building professional referral relationships and marketing the community. We truly live by our mission: To Enhance the Human Spirit! This mission extends to our prospective residents/families and professional referrals within the market.

Charter Senior Living is a new Management company that owns and operates Senior Living Communities. Founded by a seasoned Executive who came from a large senior living corporation who wanted to build a company that is truly focused on employees, residents and families. If you are looking for growth opportunities, and do not want to be just "another" Director of Sales, we may be a great fit for you.

Offering Health Insurance for Full Time Associates Charter Benefits:

• competitive base compensation
• rich monthly commission incentives
• health coverage
• paid time off
• 401K
• tuition assistance
• Employee Referral Bonus
• Resident Referral Bonus
• employee recognition programs.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• sales: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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