Sales Associate/Cashier (PT) Job at Costello's Ace Hardware

Costello's Ace Hardware Purcellville, VA

We Offer Great Benefits:
  • Generous SPIFF Plans.
  • Generous employee discount programs.
  • Major Medical, Dental, Vision Insurance, Short Term Disability & Prescription Coverage for Eligible Employees.
  • 401(k) Plan.
  • Company Contribution to Retirement Savings Plan.
  • Paid Training.
  • Flexible Work Schedule.
  • Direct Deposit—paid weekly for hourly positions.
  • Supplemental Insurance Policies: Disability, Life Insurance, Accident.
  • Company Paid Life Insurance for Eligible Employees.
  • Flexible Spending Account “FSA” for Eligible Employees.
  • Dependent Care FSA for Eligible Employees.
  • Generous Vacation Time for Eligible Employees.
  • Personal Time for Eligible Employees.
  • 6 Paid Holidays for Eligible Employees.

We are looking for friendly, customer oriented, and enthusiastic people to join the Costello's Ace Hardware team! As a company, we are dedicated to delivering an amazing shopping experience to every customer, every time!
Position Summary
A Retail Sales Associate is responsible for assisting customers throughout the buying process. Their duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them and ringing up customer purchases on the POS register.
Job Functions:
  • Use the E.C.E.T. (Every Customer, Every Time) process with every customer interaction.
  • Greet every customer you make eye contact with, anywhere in the store.
  • Answer customers’ questions and provide information on procedures and policies.
  • Be at your workstation on time.
  • Be “customer ready” whenever you are on the stage/sales floor.
  • Maintain awareness of all promotions and advertisements.
  • Recommend related items when appropriate and execute S.A.L.E.S. process.
  • Keep your area of responsibility neat, clean, stocked and priced properly.
  • Execute the daily operational, day-to-day goals and priorities assigned by store management.
  • Assist in the training and development of peers.
  • Actively participate in daily huddle meetings.
  • Uphold merchandising and store cleanliness standards.
  • Offer a carry-out if appropriate.
  • Know the proper way to answer the telephone.
  • Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.
  • Address all safety concerns immediately.
  • Advise store management of any pricing errors.
  • Advise store management anytime you say "no" to a customer.
  • Take initiative to learn product knowledge.
  • Take initiative to learn selling skills.
  • Perform other tasks as asked by store management.

Sales Floor Duties:
  • Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders.
  • Be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys.
  • Ensure all shipments are packed out in its proper home and all overstock is away.
  • Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized.

Register Duties:
  • Ring each transaction accurately.
  • Always ask for the Loyalty Card before you start a transaction, sign the customer up if needed.
  • Call for help when more than 3 customers are waiting.
  • Keep busy around the registers when you are not ringing.
  • Process merchandise returns as needed.

Essential Physical Ability Frequency Requirements:
  • Walking frequent flat surfaces from point to point.
  • Standing constant all work performed on feet.
  • Sitting none.
  • Stooping frequent to pick up cartons at floor level.
  • Reaching frequent to a height of 6 feet.
  • Lifting frequent up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably.
  • Hand dexterity frequent must be able to use at least one hand to operate register and complete paperwork.
  • Pushing / pulling frequent move hand jacks from place to place.
  • Carrying frequent up to 50 lbs., up to 10 feet, occasionally more.
  • Climbing in-frequent stairs in storage rooms; ladders.
  • Vision constant read labels, recognize boxes, safety in working.
  • Hearing constant safety signals.

Job Types: Full-time, Part-time.
Pay: From $13.00 per hour.
Schedule:
  • 8 hour shift.
  • Day shift.
  • Evening shift.
  • Monday to Friday.
  • Weekend availability.

Supplemental Pay:
  • Bonus pay.
  • Commission pay.

Ability to commute/relocate:
  • Purcellville, VA 20132: Reliably commute or planning to relocate before starting work (Required).

Work Location: One location.

Ask during the interview what benefits the position entitles.



About Costello's Ace Hardware:

Our Story - Costello's AceIt all began back in 1976. Our country was going through a terrible recession. Our local economy was devastated. At the time, our founder Vincent Costello was forced to close his air conditioning and heating contracting business. Looking for a means to support his wife and 10 children, Vinnie stumbled upon a business opportunity, a retail hardware store. Originally opened in 1973, it was a small, neglected, under stocked store, just over 2,000 square feet located in Deer Park.With no previous retail experience and no other options, Vinnie courageously embarked on a journey that few would ever have dared. Sales were dismal and the store was in desperate need of attention. He worked every day for five years and managed to make the store profitable. While most would have been satisfied with this amazing feat, Vinnie was determined to grow beyond that one small store.By refinancing his home, he opened a second location in 1982. This 5,000 square foot industrial store was also located in Deer Park, on the other side of town.In 1988, another opportunity arose. A shopping center was being constructed in the little-known town of Nesconset. It wasn’t the most populated area, but Vinnie had lived there for over 10 years and he thought that the residents of Nesconset would respond well to a neighborhood hardware store. Did they ever! The 4,000 square foot store was an instant success, profitable from day-one. Over the next four years, the success of that store helped fuel the expansion of the company to larger stores in Farmingdale and Central Islip.During those early growing years, his children worked in the business and contributed to its success.“Our dad taught us the importance of taking care of our customers. ‘Treat them like family’, he would say. He taught us how to solve their problems and how to learn from them. Most importantly, he taught us that the most sacred bond between us and our customers is trust.” Says Michael Costello, CEO Costello’s Ace HardwareIn 2001, with Vinnie’s encouragement and guidance, six of his children opened a 25,000 square foot store in Bellmore, NY. This store was the size of all of the other locations combined, it was huge. “I remember thinking that we would never be able to find enough products to fill it”. It took some time, but eventually we had a successful home center. The Costello’s team replicated the success of this hardware/home center concept and today they now have 26 locations across Long Island, Brooklyn and New Jersey. Costello’s has successfully distinguished itself as the loyal, helpful hardware store, staffing each location with associates eager to assist and relate on a personal level with their neighbors.




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