Self Storage - Sales Associate

At Brentwood Self Storage, we understand that our people are what make us most successful, and we strive to create a workplace culture where people love coming to work everyday, and where everybody has the opportunity to succeed and advance. We take pride in providing the best possible experience to our customers every day.

Brentwood Self Storage has an immediate opening for a motivated and customer-focused Sales Associate to join our team. The ideal candidate will have retail sales and customer service experience, with good people skills and the ability to multi-task. This is an hourly position of approximately 35-40 hours per week, with advancement opportunities.

What we offer to a Sales Associate:

• Competitive Compensation: $16-$18/hour starting pay.
• Excellent monthly bonus structure.
• Comprehensive benefits plan including medical, dental, vision, and life insurance.
• Paid vacation time, paid sick time, and paid holidays.
• Work/Life balance: no night hours, open on weekends.
• Career development and opportunities for advancement.

Job Responsibilities:

As a Sales Associate, you will be the face of the store to our customers, giving you the opportunity to demonstrate and sharpen your customer service skills. You will also have the opportunity to gain valuable self-storage experience, as this position is responsible for assisting in all aspects of our daily operations. Candidates must be reliable, personable, and motivated to succeed. The primary duties are renting storage units, selling retail merchandise, providing exceptional customer service, maintaining a first-class facility, and assisting with basic facility maintenance. Sales Associates will also learn to operate our best-in-class property management software.

Essential Functions:

• Provide exceptional customer service to current and potential customers.
• Answer phone inquiries from prospective tenants, and convert phone inquiries into site visits.
• Show property to prospective tenants, explain terms of occupancy and provide information about facility.
• Convert showings to signed leases.
• May be required to be outdoors for extended periods of time.
• Handle accounts receivable, including calling on delinquent accounts.
• Some physical activity which includes daily property walks, cleaning units, and other light maintenance.
• Reports to on-site Store Manager.

Requirements:

• Successful candidates are experienced in customer-centered, selling environments, or the mindset and willingness to learn.
• Previous self-storage experience is not required, we will train.
• Flexible schedule with weekend availability.
• Basic computer skills and familiarity with Microsoft Word and Excel.
• Willingness to work at multiple facilities (sister facility Oakley Self Storage less than 5 miles away).
• Must pass a company provided background screening.
• Must possess a valid driver's license.
• Comfortable working alone on some shifts.

We value diversity at Brentwood Self-Storage. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.