About Thwing-Albert

Thwing-Albert Instrument Company is one of the nation's leading manufacturers of advanced testing instrumentation. For more than a century, Thwing-Albert has provided proven testing equipment and has earned a reputation as a foremost authority on physical testing standards. Research laboratories and quality control departments worldwide confidently rely on Thwing-Albert's affordable precision instruments to develop and produce high quality products.

Our instrumentation is used in a variety of industries and designed to test materials such as plastic film, packaging material, paper and paper related products, textiles, thin metals, non-wovens, light metals, medical devices and the like. The properties that our instruments measure are physical properties and include tensile/compression strength, seal/peel/tear resistance, puncture resistance, surface friction, crush resistance, water absorption and similar properties. We are proud of our history and ongoing commitment to providing the highest quality products to a truly diverse and expanding customer base. We continually strive to meet the needs of our customers by providing standard and customized instrumentation based on their unique requirements.

General Job Description

We are in search of an energetic, driven and goal oriented technical professional as a Sales/Account Manager that would be responsible for supporting key customers and increasing sales in an assigned geographic region. The successful candidate will have a desire to understand the materials testing needs of our customer and provide optimized, value-based solutions.

Compensation is comprised of a base salary + commission.

Responsibilities

• Act as primary point of contact for existing customers within your region and drive overall business strategy to include customer meetings, presentations, quote generation and customer support.
• Proactively seek new business opportunities and applications.
• Proactive interaction with leads and prospects to develop and maintain an active pipeline.
• Communicate market and competitive data to the marketing group.
• Support and educate customers on our portfolio of products, leveraging Value-Based Selling
• Support in resolving any customer issues through effective coordination and collaboration with appropriate departments including Quality, Sales, Customer Service, Operations and Engineering.
• Provide on-site installation and training of new product sales when appropriate.
• Effectively schedule appointments and plan travel arrangements
• Document and maintain customer engagement through timely and accurate updates of the company CRM package.

Requirements

• Bachelor’s degree or post-secondary education in manufacturing technology, engineering, marketing, business administration or related field.
• Prior B2B direct sales experience, preferably to technology/industrial clients
• Ability to understand and communicate technical data to customers as related to their application.
• Demonstrate the ability to analyze prospect/customer challenges or opportunities and provide a consultative sales approach for solutions and customer relationship building.
• Ability to demonstrate an effective prospecting discipline and experience including phone, email and digital platforms.
• Engage in extensive customer contact to conduct sales; develop strong customer relationships; identify product applications and keep accounts informed of product developments.
• Goal-oriented, persuasive and able to work independently and as part of a team to implement strategic business initiatives.
• The ability to travel overnight
• Proficient with Microsoft Office Software

Work Remotely

• Partially

Job Type: Full-time

Pay: $50,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Travel reimbursement
• Tuition reimbursement
• Vision insurance

Experience level:

• 4 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay
• Yearly bonus

Travel requirement:

• Travel
• Up to 50% travel

Ability to commute/relocate:

• West Berlin, NJ 08091: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: Hybrid remote in West Berlin, NJ 08091

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