Restorative Justice Case Manager Specialist Job at Volunteers of America Mid-States
Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.
PROGRAM: VOA’s Restorative Justice Status: Full-Time
POSITION: RJ Case Manager Specialist
REPORTS TO: Senior Case Manager – SEKY Project Site
POSITION: RJ Case Manager Specialist
REPORTS TO: Senior Case Manager – SEKY Project Site
LOCATION: Hopkinsville, KY
OVERVIEW:
The RJ Case Manager Specialist of VOA Restorative Justice is responsible for providing case management services to individuals who are engaged with the RJ program, in accordance with the vision and mission of Volunteers of America.
REQUIREMENTS:
Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, or related field, can be within four (4) months/one semester of obtaining degree; or an equivalent of four (4) years’ experience in service work such as case management or client service coordination;
Experience in working with youth or juvenile offenders is highly desired;
Excellent interpersonal skills with demonstrated abilities in written reports/business correspondence is required; Effective oral communication skills to include demonstrated ability of public speaking or presentations to groups; Proficient with MS Office software. Working knowledge or understanding of the juvenile justice system and processes is also preferred; Demonstrated ability to effectively resolve problems through creative thinking and ability to analyze facts and data to formulate decisions; Able to work flexible hours, including evenings and weekends, as needed; Travel throughout Louisville, KY metro area is required.
RESPONSIBILITIES:
1 Compile, inputs and tracks case information.
2 Facilitates process for assigned cases
3 Maintains communication with all parties to assigned cases, including victim’s family, offender, offender’s family, community representative(s), etc.
4 Regularly reviews conference agreements and monitor progress and completion of the agreements
5 Coordinates facilitator caseload and monitors conferencing progress
6 Provides case management services for conference participants
7 Documents conference process and case management activities
8 Conduct comprehensive assessments, and reassessments, to determine the need for housing, medical, social, educational, and other identified services.
9 Assists in the recruitment and training of facilitators
10 Assists in the education and development of facilitators
11 Engages and educates community organizations regarding Restorative Justice
12 Cultivates and maintains relationships with community organizations to provide support services for conferences participants
13 Identifies community resources and develops cooperative relationships with other social service providers.
14 Represents agency programs, policies and procedures accurately in the community and with other social service agencies.
15 Maintains accurate case records, which includes proper documentation of all meetings with clients.
16 Gathers and maintains data for program evaluation
17 Provides written reports and case file documentation as required.
18 Seeks and engages in personal and professional development opportunities.
19 Participate in monthly staff meetings and lead in trainings/discussions as assigned.
20 Assist with special projects as assigned.
21 Assist with reporting requirements as assigned.
1 Compile, inputs and tracks case information.
2 Facilitates process for assigned cases
3 Maintains communication with all parties to assigned cases, including victim’s family, offender, offender’s family, community representative(s), etc.
4 Regularly reviews conference agreements and monitor progress and completion of the agreements
5 Coordinates facilitator caseload and monitors conferencing progress
6 Provides case management services for conference participants
7 Documents conference process and case management activities
8 Conduct comprehensive assessments, and reassessments, to determine the need for housing, medical, social, educational, and other identified services.
9 Assists in the recruitment and training of facilitators
10 Assists in the education and development of facilitators
11 Engages and educates community organizations regarding Restorative Justice
12 Cultivates and maintains relationships with community organizations to provide support services for conferences participants
13 Identifies community resources and develops cooperative relationships with other social service providers.
14 Represents agency programs, policies and procedures accurately in the community and with other social service agencies.
15 Maintains accurate case records, which includes proper documentation of all meetings with clients.
16 Gathers and maintains data for program evaluation
17 Provides written reports and case file documentation as required.
18 Seeks and engages in personal and professional development opportunities.
19 Participate in monthly staff meetings and lead in trainings/discussions as assigned.
20 Assist with special projects as assigned.
21 Assist with reporting requirements as assigned.
BENEFITS:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
- Competitive salary and a comprehensive benefits package
- Medical, Dental, Prescription Drug Coverage and Vision
- Life Insurance
- Long-Term Disability
- Short Term Disability
- Flexible Spending Accounts
- Health Savings Accounts
- Critical Illness
- 403B Retirement Savings Plan
- Employee Assistance Program
- Paid Vacation Time (based on eligibility)
- Paid Sick Time (based on eligibility)
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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