Work Mode: Onsite

Location: Kohler, WI

Opportunity

Responsible for managing all food and beverage operations in accordance with company standards. Responsible for meeting projected targets for sales, profits and expenses while achieving excellent levels of customer satisfaction and associate engagement. Primary responsibilities: P&L responsibility, Service Standards, Food, Wine, Liquor and Labor Cost and Menu Development.

Specific Responsibilities

Associate Engagement

• Responsible for gracious supervision of all associate who work within the establishment
• Takes a lead role in the training, integrating, and establishment of performance expectations.
• Provides overall direction, coordination, and evaluation of outlet personnel.
• Plans, assigns, and directs the work.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Establishes performance expectations, regularly appraises performance against expectations, and provides ongoing feedback, reward, and redirection
• When necessary addresses performance issues and complaints and devises a plan of action to resolve the issues.

Business Management

• Responsible for profitability of the establishment
• Establishes cost controls and maintains and monitors sales and costs on all levels.
• Responsible for inventory control of all perishable and non-perishable goods.
• Supervise the quality control of standardizing all food and beverage service.
• Ensure areas are profitable according to plan, and that quality service is provided.
• Ensure cash control policies and standards are maintained through the MICROS Point of Sale system.
• Confers with the outlet chef to formulate ideas, concepts, cost, and marketing of all menus.
• Develop financial, capital, and manpower plans with department managers.
• Maintain complete knowledge and strictly abide by government liquor regulations to protect the integrity of the reputation of Destination Kohler.

Guest Satisfaction

• Responsible for creating a gracious dining experience four all guests who enter the property
• Obtains and utilizes guest feedback in designing action plans to improve service.
• Monitor and handle guest complaints and ensure guest satisfaction.
• Work with the Directors on major events and ensure profitable goals are met for these events.
• Market and advertise to develop and maintain the image of the establishment with department managers.

Skills/Requirements

• Must have a Bachelor’s degree with a strong focus on Hospitality Management or Culinary
• Ability to understand and positively impact P&L statements, cost of sales, food costs, inventory control, and safety performance necessary.
• Capable of effectively managing both front and back of house operations; as a result, strong interpersonal and leadership skills are essential.
• Food Manager Certification and Liquor License required or completion of this certificate within first six months of employment.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com.

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.