We are seeking an exceptional candidate with a minimum of 2 years' experience as a floor manager in upscale, high-volume restaurants. The primary responsibility of this role will be overseeing the dining room at Tiny Lou's, where you will be dedicated to nurturing and expanding the service team. Our objective is to foster a positive and inviting work atmosphere for our staff while creating unforgettable moments for our valued guests.

$50,000 - $53,000 yearly

• Prepare team for service by briefing reservations for the evening, menu specials, limited or 86'd menu items. Also use this time to motivate and inspire the team.
• Ensure that each guest has an exceptional experience with us.
• Deals and reports guest's comments and complaints in a professional and timely manner.
• Oversee hiring, training, scheduling, coaching, counseling, and disciplining employees, communicating expectations, reviewing compensation actions, and enforcing policies and procedures.
• Work alongside General Manager and Assistant General Manager to support a wide range of operational objectives including contributing to strategic plans, upholding customer service standards, preparing action plans, determining system improvements, completing audits etc.
• Control costs by reviewing spending and quantities levels of purchases; minimizing waste.
• Uphold the regulations of the alcoholic beverage division and maintain bar profitability by ensuring portion control and monitoring accuracy of charges.
• Maintain restaurant ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement, monitoring food presentation and service.
• Updating and maintaining menus to ensure accuracy.
• Maintain Aloha system accuracy by updating price changes and menu updates.
• Maintain the redevelopment and implementation of front of house employee training programs.

• 2+ year experience in restaurant management.
• Background in service/front of house preferred.
• Able to manage a wide variety of people in a very faced paced setting.
• Strong customer service and communication skills.
• Must be available to work evenings, weekends, and holidays.

Located on the historic Ponce de Leon Ave in the heart of Atlanta, Hotel Clermont boasts 93 carefully appointed rooms with modern conveniences and splendid views. Tiny Lou’s is a swinging French-American brasserie located downstairs at Hotel Clermont.

All full-time employees are eligible for:

• PTO
• Medical
• Dental
• Vision
• Short-Term/Long-Term Disability
• 401K/401K match
• Employee discounts at all properties