Repair Technician Job at Smiths Group

Smiths Group Norcross, GA

Location: North America, USA, Norcross
Ref: JOHNCRANENA01573
Division: John Crane
Job Function: After Sales Service Repair

Job Description

Under close supervision, the Seal Repair Technician is responsible for all processes related to disassembly and assembly of less complex rotating equipment. The Seal Repair Technician follows instruction from a Repair job packet and router to perform DCI (Dismantle Clean and Inspect) and gives a written description of the wear and condition of critical components. The Seal Repair Technician will assemble the seal following assembly procedures specific to the product, complete all inspection forms, and uses inspection equipment for proper documentation of the assembly. The Seal Repair Technician will, install all tagging, and prep the seal (primary boxing) prior to moving it to shipping/receiving.

Duties & Responsibilities

  • Receives John Crane parts and materials returned by customers and branch offices. Evaluates from a condition of material, checks current drawing revisions and general product knowledge whether material is repairable or non repairable.
  • Identifies and inspects material returned.
  • Ensures all components are properly cleaned and free from foreign material per departmental procedures
  • Performs the assembly of the seal once the repair has been released to the shop and all components have been replaced or reconditioned and marked ready for assembly.
  • Under close supervision, repairs returned seals and seal parts.
  • May perform parts structuring, checks cost structure, and determines price of repair, ensures assembly is structured correctly, and price repair.
  • Determines necessary repair operations, ensures BOM (bill of materials) / drawings / repair parts match.
  • Performs simple operations on drill press (single spindle), tool post grinder, bead blast polisher and lapping machine.
  • Verifies part specifications with measuring instruments such as micrometer, vernier caliper, dial indicator and optical flats.
  • May initiates purchase orders for new jobs if vendors are involved.
  • Consults with Engineering or Sales departments as necessary.
  • Maintains necessary records and small inventory of seal parts used for repair orders.

• Works from factory work orders, prints, rework orders and verbal instructions. • Assists newer repair personnel as necessary.

  • Sets up and troubleshoots lapping machines for repair maintenance.
  • May perform direct contact with customers on service and/or phone, checks computer system for credit and address information, price repairs.
  • Maintains a clean and neat work environment.
  • Additional duties as assigned.

Diversity & Inclusion

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.


The Individual

  • High School Diploma or equivalent.
  • Ability to read, write, and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization.
  • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
  • Ability to understand and complete instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

About Smiths

At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers' evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 14,600 colleagues, based in 50+ countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customer s’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with a 170+ year history of innovation, and five global divisions, all experts in their field.


About John Crane

John Crane is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures a variety of products, including mechanical seals and systems, couplings, filtration systems and digital diagnostics technologies. John Crane customer service is accessed through a global network of more than 200 sales and service facilities in over 50 countries. Global reported revenue for fiscal year 2021 was in excess of $1 billion USD. John Crane is part of Smiths Group, a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications, and engineered components.




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