The Rental Coordinator is responsible for the efficient operation and control in marketing rental equipment. Promotes, administers, and manages rental activities with customers.

Job Responsibilities

· Assists customers in determining correct equipment size, mix, and model for application and jobsite requirements

· Schedules/Coordinates equipment hauling in support of customer’s needs

· Ensures accurate and timely rental transactions: invoicing, purchase order processing, insurance verification and customer payment

· Manages rental customer service activities takes calls, answers questions, and quotes rates

· Coordinates/schedules maintenance and repairs with Service Department; monitors repair status and costs

· Maintains proper rental recordkeeping through timely data entry and file upkeep. Maintains updated equipment inventory information

· Investigates and resolves customer problems with equipment deliveries, repairs, billing, and related logistics

· Makes recommendations to management regarding changes in the rental fleet, equipment needs, and of competitive rates and promotional activities

· All other duties as assigned by supervisor and/or Senior Management

Basic Qualifications

· Minimum of 1 year experience in industrial construction equipment and/or agricultural equipment experience

· Bachelor’s degree in business, marketing, or communications preferred

· Knowledge of construction machine operation and application and ability to describe key product features and benefits to customers

· Must demonstrate excellent verbal and written communication skills and can communicate and present in person, in writing, and on the telephone effectively with both large and small groups in English

· Excellent customer relationship skills with ability to satisfactorily resolve customer concerns

· Good understanding of Microsoft Office and general computer skills

Affirmative Action/Equal Opportunity Employer – Qualified women, minorities and people with disabilities encouraged to apply.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Fenton, MO 63026: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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