Referral Coordinator Job at Silicon Valley Medical Development
Silicon Valley Medical Development is currently seeking a talented Referral Coordinator to join our growing team!
Pay: $26.00/hr - $27.00/hr
Location: Los Gatos, CA
Shift: M-F, 8am -5pm
Job Summary:
The Referral Coordinator will work as an educator, healthcare resource, and patient advocate to ensure patient care is coordinated and managed appropriately. They will refer patients to external physicians/specialist, serve as a liaison to the physician and coordinate care across the healthcare continuum. The Referral Coordinator will work as an educator, healthcare resource, and patient advocate to ensure patient care is coordinated and managed appropriately. He/she will refer patients to external physicians/specialist, serve as a liaison to the physician and coordinate care across the healthcare continuum.
All other duties as assigned including department-specific functions and responsibilities
- Contributes to the overall patient experience and satisfaction
- Participates in performance improvement activities
- Performs other duties as assigned
- Adheres to HR, safety, HIPAA and compliance policies, and attendance requirements
Performs work in accordance with established schedules, policies and procedures
Requirements:
- A minimum of 5 years of experience in healthcare (acute care or ambulatory care organization), preferably experience in referral coordination or utilization management
- Knowledge and experience with Electronic Medical Record (EMR). Experience with AllScripts or Epic is highly preferred
- Able to effectively communicate with patients to ensure follow-through with referrals via phone communications
Location: Silicon Valley Medical Development · SVMD Operations
Schedule: Full Time, Days, 8:00 a.m. - 5:00 p.m.
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