Overview: Join Our Team!

Presbyterian Village North is currently looking for a Receptionist for Weekend shifts.

With a shared legacy in business and healthcare innovation, Forefront Living's family of care-oriented organizations blends values built on compassion and faith with high-quality senior care - long-term care, Alzheimer's and memory care, skilled nursing and rehabilitation therapies, hospice and palliative care.

These senior care services, along with the celebration of independent living at our senior lifestyle communities, combine to bring deeper meaning to every phase of life for people of all faiths, regardless of race, gender, color, religion, national origin or handicap. Forefront Living is the not-for-profit, faith-based parent of Presbyterian Village North, Faith Presbyterian Hospice, and the T. Boone Pickens Hospice and Palliative Care Center.

ESSENTIAL DUTIES:

• Answer phones within 3 rings, take messages and/or direct calls to appropriate party
• Greet and direct visitors (i.e. family members, vendors, prospective residents, volunteers)
• Assist residents with various needs (i.e. make change, sell stamps, mail, schedule appointments)
• Collect resident fees and write receipts
• Prepare outgoing mail (i.e. first class, return receipt, UPS)
• Receive and distribute resident and facility mail
• Routine clerical duties as assigned by the Office Manager/Resident Concierge
• Communicate routinely with Security staff on radio
• Schedule guest cottages and collect appropriate fees
• Schedule resident’s appointments in accordance with established drive schedule an routine
• Report to the Office Manager/Resident Concierge all unusual situations, keeping her/him informed on problems, accidents or special needs arising from communications at front desk
• Maintain front office fax machine and copier machine (i.e. make sure all supplies are at appropriate stock levels)
• Other duties a assigned by Office Manager/Resident Concierge

MINIMUM QUALIFICATIONS:

• High School graduate or GED
• 2 years experience on PBX or multi-line telephone systems
• Prefer front office experience, specifically interaction with customers
• Ability to handle heavy phones, work calculator, intercom system, two-way radios, fax machine and copier machine
• Ability to accurately make change
• Ability to communicate verbally and in writing, with residents, visitors, and staff
• Ability to sit for extended periods of time as well as the ability to move around campus to perform tasks
• Ability to multi-task in a fast-paced environment with high demands
• Ability to maintain pleasant, caring and compassionate demeanor in stressful situations
• Ability to read, write and speak English
• Ability to comply with the Resident Bill of Rights and the Employee Responsibilities
• Ability to comply with organizational and departmental safety policies and procedures

Location: 8600 Skyline Drive, Dallas, TX 75243

Job Type: Full-time

Pay: $17.00 per hour

Schedule:

• 8 hour shift
• Weekend availability

Work Location: In person

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