Summary:
The Receptionist is responsible for providing support to clients, visitors, and employees at Recovering Hope Treatment Center.

Primary Responsibilities:

• Greets and assists visitors and clients
• Answers, screens, and forwards incoming calls
• Responds to questions and inquires via phone, fax, and email
• Provides clients with appropriate packets at time of initial service
• Provides transportation to the outpatient clients
• Provides urine screens for outpatient clients
• Coordinates and schedules the following: comprehensive assessments, outpatient chemical dependency admissions, outpatient mental health services, and medication management services

• Secures prior authorizations and prepares payment agreements as needed
• Orients clients to their insurance coverage which includes and is not limited to: deductibles, max out of pockets, co insurances, copays, authorization processes, etc.
• Ensures payment agreements are signed and uploaded into client charts
• Receives and sorts daily mail, faxes, and deliveries ? Updates client records as appropriate and necessary ? Assists outpatient staff with uploading paperwork, obtaining client signatures, and distributing paperwork
• Completes necessary administrative tasks as described in the admissions manual
• Stocks outpatient office supplies and maintains the workroom
• Processes record requests

Qualifications:

• High school diploma or GED
• Current CPR, First-Aid, Shaken Baby and SIDS certification
• Valid driver’s license
• Knowledge of client rights according to Minnesota Statute Section 148F.165 and staff member responsibilities.
• Must be free of problematic substance use for at least two years immediately preceding employment and must sign a statement attesting to that fact
• Experience working with chemical dependency and mental health disorders preferred.

Job Type: Full-time

Pay: $16.00 - $21.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

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