ALLEN TATE REAL ESTATE, LLC

Branch Services Specialist

Location: Greensboro/Asheboro

Position: Branch Services Specialist

Status: Full Time

Manager: RVP for region

Summary:

The Branch Service Specialist works closely with the Branch Leader(s) to focus on certain agent and branch functions to provide necessary support to the agents and branch to create a more effective and efficient branch operation.

Essential Job Responsibilities:

• Process paperwork for agent onboarding, departures and transfers
• Branch Office Management
• Maintain all office purchasing/supplies
• Maintain all branch workrooms, supplies and equipment, including building maintenance supplies, directional signs, office supplies, warehouse stock items, copier/printer toner
• Process outgoing mail and distribute incoming mail and deliveries
• Answer and transfer phone calls pleasantly and professionally (where applicable)
• Cover reception desk if assigned agent is not available

• Branch Leader Support at Branch Leaders direction
• Sales Meetings, Branch Socials, Calendars, Social Media, Agent meetings, Lunch and Learns, Agent recognition, and other various administrative support functions for Branch leader

• Transaction Support
• Process earnest money and commission check deposits
• Miscellaneous Sale Processing
• Troubleshooting Agent transaction questions

• Agent Assistance as needed

Qualifications:

• Associates degree or 3 – 5 years branch operations experience preferred
• Proven ability to work well with a varied group of individuals while maintaining a positive and professional manner
• Ability to communicate in a clear, concise and professional manner with all levels of management, agents and staff both in person and in writing
• Proficiency in Google Suite (Gmail, Drive, Docs, Sheets, Slides)
• Proficiency in managing social media platforms including Facebook and Instagram.
• Ability to train one-on-one or in small group settings
• High organization skills in managing multiple projects simultaneously
• Ability to adjust direction when situation warrants
• Work independently without regular direct supervision
• Ability to multi-task and organize such that tasks are completed in an efficient and timely manner

Job Type: Full-time

Pay: $38,000.00 - $43,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Experience:

• Google Suite: 2 years (Required)
• Office Administration: 2 years (Required)

Work Location: In person

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