Project Manager Job at TikTok

TikTok Los Angeles, CA

$65,000 - $130,000 a year
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

About USDS

At TikTok, we're committed to a process of continuous innovation and improvement in our user experience and safety controls. We're proud to be able to serve a global community of more than a billion people who use TikTok to creatively express themselves and be entertained, and we're dedicated to giving them a platform that builds opportunity and fosters connection. We also take our responsibility to safeguard our community seriously, both in how we address potentially harmful content and how we protect against unauthorized access to user data.

U.S. Data Security (“USDS”) is a standalone department of TikTok in the U.S. This new security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and user data in the U.S., so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

About the Team
The USDS User & Product Operations organization is looking for a collaborative and motivated Project Manager to oversee U.S. Creator initiatives. The ideal candidate is process-driven and equal parts creative events manager, communications expert. Candidates must have experience managing both events and branded content production with digital creators, with fluency in the language, common objectives, and planning cycles of brand marketers. Strong preference will be given to those who have managed marketing activations for ad industry audiences. Communication is critical in this role as this person will liaise with external and internal stakeholders. This position is available in Los Angeles, CA

Responsibilities:
  • Creator relationship management: lead creator relationship management, communicate effectively with external and internal stakeholders
  • Events management: help produce programming and lead creator management for marketing initiatives, plan and manage in-person and virtual events for Creators, gather event feedback and lead retrospectives to drive improvement;
  • Communications: develop and deliver strategic communications plans and programs that advance business priorities, be the point of first contact for internal teams and external Creators and Vendors;
  • Leverage change management methodologies to create a strategy to support adoption of the changes required by a project or initiative
  • Reporting and Support: provide inputs to support process improvement, help develop analyses and dashboards for reporting on processes
Qualifications
  • Bachelors' Degree and above in relevant fields, 3+ years of relevant digital experience in a creator marketing or agency marcomm role;
  • Strong analytical skillset, including basic knowledge of Excel and SQL. Experience with product analytics and metrics preferred
  • Experience in corporate event planning and/or experiential marketing, with a passion for improving the Creator experience;
  • Project management experience with a proven record of process improvement and sharp attention to detail;
  • Exceptional oral and written communication skills, experience with crisis management.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at hrbp-hr-accommodation@tiktok.com.

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Job Information
The base salary range for this position in the selected city is $65000 - $130000 annually.



Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.



At ByteDance/TikTok our benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support ByteDancers to give their best in both work and life. We offer the following benefits to eligible employees:



We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.



Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.



We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.


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