Program Manager, Interpretive Training

The Natural History Museum of Los Angeles County (“NHMLAC”) was the first museum in L.A. to open its doors 108 years ago and is poised for an exciting new era as it plans for the future. Having recently completed a new strategic framework, the Natural History Museums of Los Angeles County—including NHM at Exposition Park, La Brea Tar Pits and Museum in mid-Wilshire, and the William S. Hart Museum in Newhall—is looking forward to new building projects and campaigns, exhibitions, community outreach, and innovative audience engagement.

The Natural History Museum of Los Angeles County values and endeavors to support diversity, equity, inclusion, and access within its organization and communities. Candidates who identify as Black, Indigenous, or a Person of Color (BIPOC), neurodiverse, a woman, a person with a disability, a veteran, and/or a part of the LGBTQAI+ community are welcome and encouraged to apply.

The NHMLAC is seeking a Program Manager, Interpretive Training for our Education, Exhibitions, & Community Engagement department. The Program Manager, Interpretive Training works closely with the Senior Manager, Interpretive Training to enhance the visitor experience by supporting interpretation staff, including volunteers. This includes coaching support on interpretation, facilitating discussion groups and activities aimed towards skill growth, and providing scheduling support at the Natural History Museum and La Brea Tar Pits & Museum. It is an exciting time as we embark on new journeys of becoming a museum of, for, and with L.A.

Responsibilities for this position include, but are not limited to:

• Provides an outstanding museum experience by contributing to a welcoming, safe, and inclusive environment for staff, volunteers, and guests, both in person and online.
• Supports the Senior Manager, Interpretive Training by facilitating portions of Volunteer Orientations and exhibition and content trainings.
• Supports the Senior Manager of Interpretation by providing coaching and feedback on interpretation for the Museum Educator staff, and providing onsite supervision as needed.
• Supports and collaborates with the Volunteer Programs team by providing communication and interpretation coaching and feedback for interpretive volunteers on a daily basis, including planning and tracking their progress, preparing their daily schedules, and providing onsite supervision as needed.
• Creates and facilitates coaching modules and/or discussion groups based on interpretation, communication, museum content, and topics related to inclusion, diversity, equity and access (IDEA) for small groups of volunteers and/or Museum Educators.
• Continues to build knowledge around museum content and programming, communication and interpretation skills, as well as topics related to IDEA. May learn various curatorial or preparatory techniques for educational demonstration purposes.

This position has the following requirements:

• Bachelor’s degree in Education, History or Natural Science preferred, but not required.
• One year of paid or unpaid experience in a formal or informal education setting.
• Public speaking experience and coaching experience preferred.
• Availability to work weekends and during school and national holidays.
• Integrity and the ability to carry oneself with the demeanor, decorum, and professionalism needed for the position and its interaction with others.
• Demonstrated ability to work and collaborate with others on teams, across an organization, and with external audiences.
• Excellent customer service and interpersonal skills, including strong written and oral communication skills.
• Interest and capacity to understand and share a range of Museum content.
• Comfortability presenting in front of large groups and on camera.
• Fluency in a second language is preferred.
• A valid California Driver's License and a Personal Automobile Liability Insurance or the ability to utilize an alternative method of transportation needed to carry out job-related essential functions.

The NHMLAC is especially interested in candidates whose background and experience have prepared them to contribute to our commitment to engagement and inclusion with culturally diverse audiences in museums and in sciences.

The NHMLAC is seeking applicants who have demonstrated experience and commitment to working with a diverse community. The hourly rate for this position is $24.75 with excellent benefits. This is a full-time regular, non-exempt position.

A cover letter, current resume, and list of 3-4 references are required for all applicants. Review of applications begins immediately and continues until the position is filled. Interested candidates, please visit www.nhmlac.org/careers-our-museums and click the link of the position you are interested or go directly to the online application.

The NHMLAC is establishing a COVID-19 vaccination mandate for staff, effective August 10, 2021. NHMLAC requires that all staff receive the vaccine for COVID-19 as a condition of employment. Exemptions for documented medical reasons or a sincerely held religious belief may be requested.

The Natural History Museum of Los Angeles County is an Equal Opportunity Employer.