Program Assistant

Job Description

Position Summary: Under the supervision of the Community Center Manager, the Program Assistant is responsible for providing Admin office support, customer service, Child watch/Play care to infants, children, and youth in his/her care while children are in the B&B FRC, play care, and other FRC related activities.All duties will be performed within a strength-based, culturally responsive and in a trauma informed manner.

Compensation:

$17 - $19 per hour, This position is Non-Exempt-Full-time.

Essential Functions:

● Follow HIPPA laws and maintain confidentiality for all individuals, parents, caregivers and families

● Assist with and participate in outreach, community engagements, referrals, and volunteer generation.

● Maintain a safe, clean, resourceful, and enriching environment for families and staff.

● Assist with, conduct and/or participate in Mutual Assistance Network’s Community Centers (also referred to as Family Resource Center) classes, events and activities. Assist as needed with play care. Child watch/Play care assistance includes ensuring the emotional and physical safety of children in play care, planning and leading developmentally appropriate activities that are designed to prepare children for school.

Child watch/Play Care Function:

● Model strength-based program values while facilitating child watch/play care.

● Be responsible for infants, children, and youth in his/her care while children are in the B&B FRC, play care, and other FRC related activities.

● Act always in a manner that ensures the physical and emotional health, safety, and well-being of the infants, children, and youth in groups.

● Develop and implement age-appropriate daily play care activities.

● Staff child watch/play care/youth activities as scheduled and alert the Supervisor when assistance is needed.

● Observe the child/children’s behavior that should be shared with a supervisor or members of the Multi-Disciplinary Resource Team (MRT/MDT) should know.

● · Facilitate and engage in age-appropriate learning opportunities for children/youth in a structured environment which focuses on developmental domains.

● Staff child watch/play care as needed or assigned and alert community center manager of play care needs

● Ensure the physical and emotional health, safety, and well-being of kids in play care.

● Be responsible for the infants/children in play care or in other community center activities

2. Supervision, Training

● Attend regular supervision and team meetings with the Community Center Manager.

● Attend required trainings provided as identified by supervisor that support the development of the role and ensure contract compliance.

3. Case File Documentation

● Assist and submit accurate and timely reports, progress notes, and data collection.

4. Other Functions:

● Participate in health insurance outreach and MAA claimable activities as defined in the MAA claim plan, and accurately complete MAA time studies.

● Perform other duties as assigned that are associated with the B&B Performance Measures.

● Must report to work site as scheduled and agreed upon with Supervisor (Community Center Manager)

Knowledge, Skills, and Abilities:

● Must be able to read, write, speak, and understand the English language.

● Ability to work with diverse workgroups and serve families with diverse economic, social, racial, and cultural backgrounds.

● Knowledgeable about local community resources.

● Ability to establish and maintain personal and programmatic boundaries while providing supportive services.

● Strong interpersonal skills and the ability to relate to individuals who may not share basic commonality, including value systems and behavior norms.

● Experience in working with culturally diverse communities and families, with the ability to be culturally sensitive and appropriate.

● Demonstrate good writing and organizational skill.

● Skill to maintain a professional, confidential work environment.

● Ability to manage multiple tasks in an efficient manner.

● Knowledge of child abuse issues, substance abuse and family dynamics.

● Knowledge of child development and behavior.

● Ability to work evenings and weekends, as required.

● Ability to communicate clearly both orally and in writing.

● Experience in social services in community settings with families preferred.

● Able to deal with stressful situations.

Physical Qualifications

● Ability to work in office setting and operate basic office equipment (phones, fax and copy machine)

● Ability to perform basic computer functions (word processing, internet research, email)

● Ability to work with individuals and general public in a community center setting.

● Must be able to lift and carry up to 25 lbs.

● Ability to frequently sit, bend, twist, squat, kneel, reach, push and pull.

● Ability to occasionally walk up to one mile intermittingly with breaks.

● Ability to climb stairs.

Other Qualifications:

● Must be at least 18 years of age.

● Must be a U.S. citizen or lawful permanent resident.

● Clearance of fingerprint background check.

● Must possess a high school diploma or GED.

● Must possess a valid California Driver’s license, reliable transportation and auto insurance.

● Able to travel between sites and to offsite events.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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