Position Summary
This position reports to the Contracts Department and is responsible for the data entry and verification of Time Share contracts, refinances and other contract modifications.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Data entry of new contracts
- Process various contract modifications, including: cancellations, refinances, reinstatements, member information modifications, transfers of monthly payments and/or maintenance fee payments
- Validate all information received to the designated client database via XML transmittal against copy of contract received
- Client Customer Service via email, CRM or phone call
- CRM processing from Front Office/MSA Dept. for members requests
- Evenings and weekend work may be required based upon the workload.
- All other duties and projects as assigned by management
Your Career with the Employer of Choice Awaits!
Our Core Values: We pride ourselves on living the RCLIFE! We are RESOURCEFUL and COMMUNICATE! We LEAD with INTERGRITY while having FUN and love to EMPOWER our team members to be their very best every day!
Employer of Choice Benefits: We don’t just say we are the Employer of Choice; we back it up with our benefits that are second to none! See the PERKS that makes us different!
Health is Wealth- We pay 85% for our employees Medical, Dental and Vision Benefits, while also paying for 50% for dependents! We ensure all team members with employer paid Life Insurance while also providing FREE onsite flu shots.
Vacation- We provide a Complimentary Vacation week at one of our managed resorts with various discounted rates on food and excursions!
Discounts- We have several relationships with numerous vendors that provide our team members discounts on enjoying life! We have discounted rates with a local childcare and gym vendors.
Required Education and Experience
- High school diploma (or GED or High School Equivalence Certificate)
- Excellent organizational, multi-tasking and prioritizing skills
- Ability to work under pressure
- Must have strong attention to detail and accuracy
- Knowledge of MS Office applications (Word, Excel and Outlook)
- Must have a positive attitude and desire to learn
Preferred Education and Experience
- Previous administrative processing experience preferred
- Bilingual (English – Spanish) a plus
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