Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
The Practice Manager III is responsible for the management of three physician practice locations and/or with (combined) 10+ providers. This role is responsible for managing all functions of the assigned physician practices operated by UNC Health Care, including organization and planning of the services provided by the practice. The Practice Manager III coordinates the smooth operation of the day-to-day activities, provides leadership, makes decisions, sets goals, and assures that quality, performance and production standards are maintained. The Practice Manager III is responsible for implementation of comprehensive programs to ensure delivery and management of efficient and financially responsible delivery of quality health care in the physician office setting.

Responsibilities:

1. Provides supervision and direction for administrative and clinical employees. Plans, assigns and directs work assignments ensuring adequate and efficient staffing. Interviews, hires, orients and trains employees; evaluates employee performance; rewards and disciplines employees.
2. Provides budgetary planning, implementation, monitoring and tracking of financial data. Provides financial reports on monthly and as needed basis.
3. Establishes clear open communications and builds positive relationships with patients, physicians, staff, director, and peers. Communicates on a regular basis with physicians, director and employees.
4. Develops and implements efficient and effective systems and processes. Analyses clinic functions to ensure that patient service and financial viability are the primary focus. Proactively develops systems and processes anticipating patient/internal/external customer needs.
5. Ensures appropriate ordering, receiving and utilization of all supplies and medications.
6. Identifies staff educational needs. Responsible for staff education and compliance with all safety procedures including conducting emergency drills on a periodic basis.
7. Develops, implements, administers, maintains policies and procedures consistent with the practice and the organization. Monitors and addresses compliance policies and procedures.
8. Coordinates, leads, and participates in the performance improvement activities for the practice. Ensures adherence/compliance with standards for such as OSHA, JCAHO, infection control, and safety and security protocols.
9. Evaluates and reports on periodic basis patient and staff satisfaction implementing programs/measures for maintenance and improvement. Addresses comments/complaints in a timely and effective manner.

Other Information

Job Details

Legal Employer: NCHEALTH

Entity: UNC Physicians Network

Organization Unit: UNCPN Pittsboro Family

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Pittsboro

Exempt From Overtime: Exempt: Yes

This position is employed by UNC Physicians Network Group Practices, a private, for-profit subsidiary of UNC Health Care System.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.