Practice Manager Job at Kids Care Dental
Kids Care Dental & Orthodontics is looking for amazing Practice Manager to join our awesome team in Vacaville!
At Kids Care Dental & Orthodontics we don’t just care for smiles, we create them.
We believe when kids grow up enjoying the dentist, healthy teeth and gums will follow. So we’ve set up a different kind of dental practice that delivers fun, not fear.
Our caring, high-energy team values the opportunity to work hard and help each child realize a lifetime of happy smiles.
As the key driver of our mission—to give every kid a healthy smile—our staff exhibits a genuine love of children and teeth. A good fit for our culture means you are also honest, playful, lighthearted, approachable, hardworking, and compassionate.
Kids Care Dental & Orthodontics is a northern California based practice that offers comprehensive services including preventive dental care, orthodontics and oral surgery for every gap-toothed, mischievous, silly, giggly smile. Our company sees only private-pay and PPO insured patients in beautiful private offices. Our staff enjoys competitive compensation and group benefits including group health, dental, vision, life/AD&D and a 401(k) savings plan.
- Manage to the Practice’s stated production goals and corresponding financial plans
- Manage the overall patient flow within the Practice to achieve maximum efficiency
- Responsible for successfully onboarding and training all new staff members, as well as leading, mentoring, and coaching existing team members
- Manage all staff and doctor relationships to ensure that they are happy, contributing members to the overall team environment
- Partner with the Company’s marketing team to ensure a localized marketing plan is executed on a consistent basis in line with the Company’s vision
- Provide regular feedback to the Area Manager on employee performance and take an active role in leading the employee’s annual review and any disciplinary actions
- Manage scheduling of all staff
- Ensure that Kids Care Awesome Service delivery expectations are met with each patient
- Manage escalated patient complaints and resolve at Practice location
- Ensure strict compliance with all company policies and pertinent laws and regulations (HIPAA, OSHA, ADA, Dental Board, Employee Policy, Basic Labor laws, etc…)
- Manage referral process
- Other duties as assigned
- A minimum of 5 years’ experience in dental highly preferred
- Strong understanding of both front and back office duties
- Proven leadership skills with an affinity for developing others
- Excellent communication and computer skills
- Can do attitude with problem solving skills
- Upbeat personality is a MUST
- Patient focused, team player
- Excellent customer service skills and strong attention to detail
- Ability to multi-task and work in a fast-paced environment
- Must lead by example and going above and beyond is part of their DNA
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