Title - Player Services Representative

Reports to - Director, Golf

The Player Services Representative will provide prompt courteous service and have the ability to anticipate the needs of the Member/Guest before, during, and after their round. This position will provide each member/guest with personal attention and friendly service upon arrival and departure. - https://siloridge.com/

** This position is anticipated to begin in April 2023 and be full time seasonal through October 2023.

Key Responsibilities

• Greet members upon arrival and departure on the range.
• Assist with service during their round and promptly respond to any player requests.
• Work in conjunction with valet team and assist as needed.
• Communicate with departments regarding members transitioning through property.
• Stock and restock golf carts with beverages, towels, and any other amenities as needed throughout the day.
• Ensure an adequate number of carts are staged and ready for use at all times.
• Maintain clean shuttles, club carts, and personal golf carts throughout the day.
• Clean all players clubs (to include members, guests, prospects, and Silo staff) before and after each round.
• Always count clubs prior to putting them in storage or sending back to the valet area.
• Complete daily set-up/breakdown of all range equipment, amenities, and activities.
• Closing duties to include but not limited to removing range furniture, washing golf balls, restocking buckets, cleaning of carts (prior to parking in cart barn), plug all carts into a charging station.
• Assist in the Golf Shop as a retail associate as requested.
• Accurate tracking of all daily golf activity.
• Assist with monthly inventory count.
• Opportunity to provide caddie services if qualified and requested by the Director of Golf.
• Attend department meetings and trainings as necessary.
• Any other duties as assigned.

Skills and Qualifications

• No specific degree required - though a bachelor's may be desirable
• Golf experience required
• Experience working in a private club
• Working towards PGA Class A and/or involved in a PGM program strongly preferred.
• CPR/First Aid certification preferred
• Ability to follow oral and written directions in English.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to meet the physical demands of the position including, but not limited to, working outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

About Discovery Land Company

Founded in 1994 by Michael S. Meldman, Discovery Land Company specializes in building luxury residential private club communities and resorts Worldwide. We have grown to be the premier player in the high-end resort residential niche with 20 world-class projects in our portfolio. Our communities are distinct with their own architectural styles, world-class amenities, and high levels of service.

We don’t build buildings, but rather we build settings where families can create intergenerational memories and enrich their lives in exquisite and untouched sanctuaries. These settings offer a casual and comfortable sense of community through outstanding clubhouses, premier golf courses, welcoming staff, world-class culinary offerings, and outdoor pursuits. To ease and enrich your experiences, Discovery holds itself to the highest of service standards. Every decision we make is driven by one fundamental objective: to make the time you spend with the people you care about most not merely enjoyable, but memorable.

We are extremely grateful to be recognized as one of the world’s top mid-sized employers for 2018 by Forbes magazine. For more information about our company - http://www.discoverylandco.com

About the Project - Silo Ridge Field Club

The Silo Ridge Field Club is a private, gated community on 800 acres near the towns of Millbrook and Amenia, New York. Located adjacent to the Wassaic train station, this community features 245 residences, a world-class 18-hole Tom Fazio-designed golf course, a family barn, and a field house for sports, wellness, and recreational programming. Silo Ridge promises nearly limitless possibilities for unforgettable family recreation, all in just a 90-minute drive from Manhattan. - https://siloridge.com/