The FYZICIAN Liaison is a brand ambassador to the community who will call upon local physicians in order to
build a relationship and prospect referral leads in order to grow the patient referral base. This position is
essentially a combination of sales and public relations through strategically promoting the clinics services and
treatments while strengthening our reputation in the community. The FYZICIAN Liaison is responsible for
overseeing a designated territory of physicians and medical clinics. Locations are on a predetermined route
and on a scheduled rotation.

The FYZICIAN Liaison is critical for the success of a clinic. The FYZICIAN Liaison not only strives to increase
patient referrals, and to strengthen relationships with providers and their staff, but as a patient facing
representative provides valuable customer service. The FYZICIAN Liaison works to cultivate positive, open
and helpful relationships among community practices, medical staff and providers alike while managing
feedback and strengthening our reputation. The Liaison is essentially the glue between our clinics and the
referring offices.

Job Responsibilities

• Leads initiatives to build volume and favorable provider perceptions among internal and external

referral streams.

• Develops and implements specific outreach, relationship building and marketing plans to meet goals.
• Must exhibit excellent time management skills, organization and communication skills and thrive in a

fast paced environment.

• Analyzing referral date, checking DMR daily, facilitating marketing campaigns.
• Ability to use certain templates and programs including, but not limited to, Google Sheets and a

Mileage Tracker.

• Develops strong business relationships with local community organizations and businesses.
• Works collaboratively with other system functions that interact with physician offices, including hospital

medical affairs, referral, provider recruitment, and provider resources.

• Establishes and maintains ongoing communications with referring providers and/or their office staff,

including routine or follow-up visits, emails and phone calls.

• Uses research-based methods and implements strategies to build awareness and trust.
• Identifies referral sources (target audiences).

EXPECTED WORK HOURS
Monday through Friday, 8.00am-5.00pm. Some night and weekend work may be required, falling outside of
standard work hours, to attend special events.

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities
may change at any time with or without notice.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of the job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to:

• Communicate and converse, maintain a stationary position (standing and sitting), move/traverse,

kneel and bend.

• Use fingers and hands, handle, feel and reach with hands and arms for extended periods of time.
• Occasionally required to climb or balance; stoop, kneel, crouch, taste or smell.
• Specific vision abilities required by this job include close vision, distance vision, depth perception,

peripheral vision, and ability to adjust and focus.

• Light to moderate lifting is required.
• Ability to uphold the stress of travelling.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.

• Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
• Ability to work in a confined area.
• Ability to sit at a computer terminal for an extended period of time.

Required Skills and Qualifications

QUALIFICATIONS/SKILLS/EDUCATIONAL REQUIREMENTS
Bachelor’s degree in Communications, Business Administration or Healthcare preferred.
Recent and direct experience working in a communications position within a sales or marketing work.
Environment may be substituted in lieu of education and/or experience requirements.
Valid Driver’s License as daily driving is a job requirement.
Must provide own vehicle, however mileage reimbursement will be covered.

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