Patient Services Representative (PSR) Job at Cayuga Medical Associates
If you are seeking a career change or want to get your feet wet in a stimulating environment, and are dedicated to excellence and patient-centered care, Cayuga Medical Associates, PC, a growing multi-specialty healthcare group based in Ithaca, NY currently has an opening for a Patient Services Representative.
Sample of duties:
- Check in patients upon arrival
- Verify/update patient demographics
- Scan insurance cards
- Collect outstanding balances and co-pays
- Assist with additional scheduling such as labs, x-rays, procedures or testing; send orders
- Take messages and triage phone calls
- Schedule patient appointments
- Initiate paperwork for insurance referrals and pre-authorizations
- Check out patient and print CVS
- Responsible for daily cash out and bank deposit
- Records releases
- Monitor fax tank and scan records
Job Requirements
Knowledge, Skills and Requirements:
- Excellent customer service and problem solving ability
- Ability to think through potential solutions to issues
- Good time management and prioritization skills
- Good computer skills- Medent and Microsoft Office are utilized
Education and Training:
- High school diploma or equivalent
- Previous medical office experience preferred
- College level training/education in a healthcare support field preferred
- Previous EMR use/training helpful
Cayuga Medical Associates is an equal opportunity employer
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