Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Patient Service Representative today with Parkridge East Hospital.

Benefits

Parkridge East Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Fertility and family building benefits through Progyny
  
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• Family support, including adoption assistance, child and elder care resources and consumer discounts
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan
  
• Retirement readiness and rollover services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Patient Service Representative. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

The TriStar Food & Nutrition Patient Service Representative will be an experienced and competent professional who is responsible for obtaining food preferences, preparing, and distributing quality food and supplies to patients daily. This role will exemplify excellent customer service to all patients and employees.

What you will do in this role:

• You will obtain patient menu preferences in accordance to dietary restrictions.
• You will prepare, deliver, and pick up patient meals in a timely manner.
• You will deliver, label, and track nourishments and/ or tube feedings as needed.
• You will accurately maintain and update patient information in Computrition Hospitality Suite.
• You will demonstrate the ability to perform specific competencies as listed on the Competency Checklist. You will meet mutually agreed upon performance goals/ objectives established annually as listed on the Performance Management Plan.

What qualifications you will need:

• High School Degree / Equivalent
• 1 year of food service experience preferred
• Food Handlers or ServSafe Certificate within 90 days of hire

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

Parkridge East Hospital is a 120+ bed facility in East Ridge. We provide a full range of medical and surgical services. These services include orthopedics and robotic surgery. We have a 24/7 Emergency Department. This ED is recognized by the Society of Chest Pain Centers as an Accredited Chest Pain Center. The facility also offers obstetrical care and complex gynecological procedures. We also hold a Level III Neonatal Intensive Care Unit. Specialized providers in the NICU include neonatologists, neonatal nurses and respiratory therapists. These staff are on site at all times. Visit us for excellent general and OB care!

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Service Representative opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.